Roopa
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Professional Summary
Overall 9+ years of experience in IT related fields emphasizing on Software Quality Assurance of enterprise scale Web Applications and Windows Applications. I have an in depth knowledge of Testing Methodologies including the use of Automated Testing Tools like Selenium, QTP. Skilled at creating and developing Test Strategies, Processes and managing the overall testing life cycle.
Well-versed with Software Development Life Cycle & Software Testing Life Cycle including Defect Life Cycle
Good knowledge of software quality assurance and defining quality strategies for projects and client engagements
Experience in writing Automation test scripts using Selenium Web-driver with Data Driven Development Frameworks using Java
Experienced in writing BDD tests using Cucumber by writing features and step definitions
Extensive experience on Automation Tools like QTP/UFT and Selenium Web Driver
Experienced in API testing using Swagger UI and Postman
Experienced in devices testing and point of sale (POS) terminal testing
Defect Management and reporting through QC, TFS, Bugzilla, JIRA and WPBN
Strong knowledge on Database concepts and expertise in writing complex SQL Queries
Experienced in testing Mobile applications on Android and ios
Worked on testing Web Services using SOAP UI, Swagger UI
Having very good experience in Sanity, Module wise Testing, System Integration Testing, End-to-End Testing, Browser & OS Compatibility, Functional, System Testing, Retesting and Regression Testing, Usability, Database, Performance, Ad hoc Testing, User Acceptance Testing (UAT)
Expertise in implementation of Testing Techniques- Boundary Value Analysis & Equivalence Class Partition Positive and negative testing across STLC
Extensive knowledge in testing concepts, methodologies - Waterfall, V-Model, Agile Process Model - Scrum Methodology
Strong oral & written communication, analytical skills. Proven ability to meet agreed targets/deadlines and to work under pressure situations
Capable of ramp-up to new products and technologies quickly
Work Authorization
Permanent Resident Visa - Australia
Technical Skills
Languages:Java, JavaScript, VB Script, C, C#, SQL, HTML, XML
Database Tools:Microsoft SQL Server 2012, Oracle
Test Automation: Selenium/Web driver, HP QTP (UFT), HP ALM, SOAP UI, Swagger UI, Postman
Operating Systems:Microsoft Windows XP (Windows Family), Linux
Defect/Test Management: Quality Centre (ALM), JIRA, Bugzilla, TFS, WPBN
Project Management:TFS, Confluence, MS Office
Agile Automation/
Testing: Cucumber, Specflow, TDD, BDD
Professional Experience
Worked as Senior Test Analyst at Acendre Pvt. Ltd since Nov’19 to Jan’20
Worked as Test Analyst at iMonitor Limited since Nov’16 to Oct’19
Worked as Sr. Test Analyst at Innvectra Softech Pvt. Ltd. since Mar’12 to Nov’16
Worked with Four-Soft Limited (KEWILL) as Test Analyst since Dec’10 to Feb’12
Worked as QA Engineer at Cinar Software Technologies Pvt. Ltd. from Apr’10 to Dec’10
Educational Qualification
Bachelor of Computer Sciences from Sri Venkateswara University, Tirupathi
Certifications & Achievements
ISTQB Certified Professional
Achieved ACE Award from ANAQUA Client in Innvectra Softech Pvt. Ltd.
Got appreciation for “Outstanding Performance for Customer Satisfaction” in Idea Point Project
Have consistently received appreciation from the client for the work done on the web modules on testing front
Submitted Ideas in the Innvectra Innovation Forum which are approved and implemented in the Application
Achieved Star Performer Award in Four Soft Limited
Achieved Spot Award in Cinar Software Technologies Pvt. Ltd.
Work Experience
Acendre Pvt. Ltd Melbourne, Australia
Project : eRecruit, ePerform
Duration : Nov’19 to Jan’20
Designation : Senior Test Analyst
Description : Acendre helps organizations recruit, onboard, measure, engage and develop their people to improve work force performance.
Contribution :
Active involvement in Agile Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review and Retrospect's)
Complete ownership of writing Automation scripts for eRecruit product and giving demo to manual testers on how to setup test data and execute the scripts during regression testing.
Gave training to team to learn Automation and made them successfully write small scripts
Designed SQL queries on SQL Server to check data, validate and compare data as needed
Performed backend testing to verify the data integrity by passing coded SQL queries
Complete ownership of testing Sovereign client’s bugs and stories
Creating, Executing and maintaining test cases in TestLink tool
Involved in System Testing, End-to-End testing as well as Integration Testing of applications
Created and maintained various documents like Test Strategy, Test plan, Test reports, Defect report, test case templates, test scenarios, UAT test cases, etc.,
Worked closely with Support team whenever clients need clarification on functionality
Involvement in API testing using Swagger documentation and Postman
Performed Post Sanity testing after every Maintenance and Feature releases
iMonitor Limited Auckland, New Zealand
Project : FSP & Temperature Monitoring
Duration : November 2016 to Oct’19
Designation : Test Analyst
Description : iMonitor provides remote monitoring, management and control solutions and products through Food Safety Plan and Temperature Monitoring.
Contribution:
Active involvement in Agile Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review and
Retrospect's)
Involved in functional and non-functional testing of FSP Web application and make sure that the data sent by the hardware gateway is received and updated in DB and webapp accurately
Performed API testing using Swagger UI and Postman after Unit testing is performed
Performed testing on Mongo DB after migrating from SQL Server to make sure that no data loss has occurred
Designed SQL scripts using Joins, Sub queries, stored procedures for validating data
Executed SQL scripts to validate results as per defined criteria
Verifying and validating the data as and when needed in SQL and Mongo DB while creating/adding, updating and deleting data in the application
Designed regression test cases from scratch in VSTS for testing the web application
Involved in preparing and reviewing test strategies for Manual as well as Automation testing
Given application demo’s to new clients and resolved many queries raised by clients and acted as client point of contact to clarify their doubts and assist in setting up the application
Designed and reviewed test scripts in VSTS for performing Automation Testing
Raising bugs and tracking them until they get resolved, tested and closed to meet the requirements using TFS
Tested Mobile application on multiple Android and ios devices
Tested web application on various hand held devices like mobiles, ipads and laptops apart from desktops using multiple browsers and versions
Worked closely with Product Owner and Manager in giving solutions and inputs/ideas for restructuring and improving the reliability of the application
Created and maintained various documents like Test Strategy, Test plan, Test reports, Defect report, test case templates, test scenarios, UAT test cases, etc.,
Tracking and reporting upon testing activities including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
Created various Test scenarios for regression testing in different stages of the application
Created documentation of the application under test by gathering information and requirements for a Minimum Viable Product
Performed End to end testing (UAT), Exploratory Testing, System Testing, Functional & non-functional testing, Regression testing, Compatibility testing, Performance testing and Smoke testing on the application
Performed re-testing, regression testing on different environments before moving the changes made to application into production environment for end customer
Tested the performance of application in terms of responses and page loadings on various environments and devices
Performed monitoring and testing of hardware devices like Trip Monitors, Gateways and Routers that senses Air Temperature and Air Humidity in small and medium networks
Performed various combination of tests on devices, API and application to make sure the sensor values sent by the devices are shown in the webapp and DB through software gateway and API
Performed restarting of Networks using NPort whenever there is a problem with software gateway
Innvectra Softech Pvt. Ltd. India
Project: ANAQUA
Duration: March 2012 to November 2016
Designation: Sr. Test Analyst
Description: Anaqua provides corporate IAM solutions for large, mid-size and small IP teams and portfolios. It provides global services for Patent Annuities, Trademark Renewals, Title Updates and Intelligent scanning services with outstanding client support and Transparent Pricing. It provides Corporate Solutions and Law firm Solutions.
Contribution:
Active involvement in Agile Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review and
Retrospect's)
Implemented automation using Selenium Web driver, Java, Cucumber, Maven
Extensively automated regression and functional test suites by developing over 237 test cases using Selenium Web driver
Developed BDD tests using Cucumber by writing features and step definitions
Developed the Page Object Model (POM) using Page Factory
Involved in System Testing, End-to-End testing as well as Integration Testing of the application
Involved in Web Services testing using SOAP UI
Used JUnit, Selenium Grid to execute Selenium automation suites on different platform, browser combinations in parallel
Tracking/logging the defects found during testing in TFS and performing retesting once the defects are resolved
Worked effectively with Developers, Project Management to achieve Selenium automation, high quality, release deadlines and QA processes improvements.
Involved in preparing software QA Test Plan
Forecasting / Estimating the project future requirements and arrange the hardware and software requirement for the test setup
Involved in Integration, System Testing, Regression Testing of all changes prior to release into the production environment
Created and executed complex SQL queries using joins, sub queries to perform Database Verification testing
Escalating the issues about project requirements (Software, Hardware, Resources) to Project Manager / QA Lead
Assigning tasks to other QA Team members and ensure that all of them have sufficient work in the project
Tracking and reporting upon testing activities including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
Assisting the Test Manager/Lead in developing and maintaining test schedules for the project
Performed Release Management activities such as release plans preparation, release content preparation, distribution and tracking.
Client facing point of contact for project team. Coordinated work between US and India
Involved in giving application demo’s to end users, discussions on the change requests and timelines
Four Soft Ltd. (KEWILL) India
Project: 4s-eTrans (Core)
Duration: Dec 2010 to Feb 2012
Designation: Test Analyst
Description: 4s-eTrans is a Multi-model Freight Management System seamlessly integrating Air, Ocean and Truck operations which meets all the information requirements of freight service providers in moving their customers’ shipments across various geographical locations.
Contribution:
Involved in analyzing and interpreting the requirements and preparing test required data
Creating Test plans, Test cases and effort estimation for the release
Responsible for Issue Resolutions, Reviews for the QA Team
Developed the test cases for user stories
Executing the test cases and implemented Functional, Integration, GUI Testing
Involved in Automation Infrastructure development in QTP
Designed test scripts using Keyword driven methodology
Executed Test Scripts according to Application Requirements Documentation
Involved in Cross Browser Testing (IE 9.0, Firefox, Chrome)
Performed IST (Integrated System Testing) Regression Testing online on different operating system and browsers
Cinar Software Technologies Pvt. Ltd., India
Project: POS EMV and Magnetic Stripe Testing and Certification
Duration: Apr 2010 to Dec 2010
Designation: QA Engineer
Description: American Express DCP (Distributed CAS Platform) interfaces with CAS, the Credit Authorization System and FAS, the Funds Access System, used worldwide by Service Establishments. This project involves certifying the terminals/applications that conform to the American Express requirements, in order to allow these terminals/applications to access the American Express network for capturing the American Express charges.
Contribution:
Performed End to end business Testing of terminal software for EMV cards and Magnetic Stripe cards
acceptance developed by sharing partners as well as Amex
Certified more than 12 EMV POS software for vendors like HSBC, ICICI, AXIS bank and HDFC
Involved in all stages of testing process functional testing, regression testing, and integration testing, and User
Acceptance Testing (UAT)
Involved in issue resolution and HP Quality Center is the defect tracking tool used to log defects
Monitored the status of bugs until they were sorted out. Made summarized and detailed test report
Creating Test cases as per the requirements and reviewing test cases
Creating documentation on test results and maintaining the document repository
Analysis of smart card logs using tools like Smart Spy and ICCSimla
Maintenance of the test host system of Amex and creating and configuring new terminal id’s, merchant id’s
for different markets
Handling of any production issues arising due to non-conformance of the terminal software to Amex requirements
Liaising with the Amex Service delivery team for successful launch of terminal software into production
Participated in the Business Requirements Review meetings
Involved in Estimation Plans for Test case Design and Test case execution
Responsible for all phases of testing for a project, which includes test planning, reviews, testing and regression
Testing
Been excellent in verbal and written communication to coordinate with the stakeholders