Ronnie Moreno Harpel

YOUR RELIABLE VIRTUAL ASSISTANT Ronnie Harpel Efficient | Organized | Professional Introduction Hi! I’m... Ronnie Harpel, A dedicated Virtual Assistant specializing in helping clients, small business owners, busy professionals to manage their tasks efficiently. I provide support in email&calendar organization, data entry, scheduling, researching product packages-services, sales lead generation, technical and customer support, so you can focus on growing your business. My goal is to deliver reliable, detailoriented, and results-driven assistance that makes your workday lighter and more productive. About me... Fun fact... Hi everyone! I’m Ronnie Harpel, but you can call me Ron. I started my journey at I’ve been solving client concern since I was 19 and I still just 19 years old as a call center representative, and now at 25, I can confidently get excited every time I help a business run more say that this industry has shaped who I am today. Through years of hands-on experience, I discovered my passion for helping clients—whether it’s resolving concerns, providing solutions, or guiding them toward the best options for their needs. Every interaction taught me the value of patience, empathy, and clear smoothly. I turn busy inboxes, messy schedules, and tough clients concerns into organized workflows. I started in the call center industry, which means I’m communication, and there’s nothing more fulfilling than knowing I made a positive trained to stay calm, organized, and solution-focused impact on someone’s day. even on the busiest days. Throughout my career, I’ve had the opportunity to work across multiple accounts I can sell, support, troubleshoot, and organize all in the same shift! and roles, including Sales and Lead Generation, Customer Service Support, Technical Support, Email and Calendar Management, and Data Entry. These I’m the kind of person who enjoys fixing problems, experiences allowed me to become adaptable, detail-oriented, and results- organizing chaos, and helping your business run better driven while continuously improving my skills in both client-facing and behindthe-scenes support. behind the scenes. Services Offered Sales & Lead Generation Customer Service Support Technical Support Email and Calendar Management Data Entry Skills Sales & Lead Generation Generating sales lead, selling different products and services, creating promotional sales campaign, cross-selling and upselling. Customer Service Support Assisting clients with billing concern, payment disputes, negotiating contract and explaining promotions. Technical Support Resolving Technical Issue such as hardware, software, connectivity and providing detailed troubleshooting steps to the client. Email and Calendar Management Managing, organizing, and responding to emails on behalf of a client or business. Data Entry Inputting, updating, organizing, and maintaining information in digital systems to keep clients records accurate, accessible, and up to date. Level of Expertise Why you should hire me as your VA? Highly Organized & Efficient Tech-Savvy & Adaptable Detail-Oriented & Reliable Professional & Communicative Time Management & Multi-tasking TESTIMONIALS DANIELLA MAE TULPO FORMER OPERATION SUPERVISOR “Extremely reliable and organizedalways delivers tasks on time with exceptional quality.” -- EDITA SANTOS FORMER PROFESSIONAL PEER “Professional, efficient, and tech-savvy; a real asset to any team.” -- LENY DUAZO FORMER OPERATION SUPERVISOR “Handles multiple tasks effortlessly while maintaining excellent communication.” -- MARIA MERCADO FORMER PROFESSIONAL PEER “Creative, professional, and a joy to work with and provides exceptional support, making complex tasks look simple.” -- “They may be contacted for professional reference if required.” How We Work Together Discovery Call A brief introductory call to understand your goals, priorities, and how I can best support your business. Task Agreement & Onboarding We clearly define tasks, timelines, expectations, and tools to ensure a smooth and efficient start. Ongoing Updates & Communication Receive regular daily or weekly updates to stay informed, aligned, and in control of progress. Smooth & Organized Workflow Tasks are managed efficiently with clear communication, structured processes, and consistent follow-through. Continuous Support & Optimization I proactively identify improvements and adapt workflows to better support your growing business. Let’s Connect! Thank you for stopping by my portfolio. I’d love to help you save time and focus on what truly matters. Let’s work together and make things happen! --https://tinyurl.com/RonnieHarpelResume