YOUR RELIABLE VIRTUAL ASSISTANT
Ronnie
Harpel
Efficient | Organized | Professional
Introduction
Hi! I’m...
Ronnie Harpel,
A dedicated Virtual Assistant specializing in helping clients, small business
owners, busy professionals to manage their tasks efficiently. I provide support in
email&calendar organization, data entry, scheduling, researching product
packages-services, sales lead generation, technical and customer support, so
you can focus on growing your business. My goal is to deliver reliable, detailoriented, and results-driven assistance that makes your workday lighter and
more productive.
About me...
Fun fact...
Hi everyone! I’m Ronnie Harpel, but you can call me Ron. I started my journey at
I’ve been solving client concern since I was 19 and I still
just 19 years old as a call center representative, and now at 25, I can confidently
get excited every time I help a business run more
say that this industry has shaped who I am today. Through years of hands-on
experience, I discovered my passion for helping clients—whether it’s resolving
concerns, providing solutions, or guiding them toward the best options for their
needs. Every interaction taught me the value of patience, empathy, and clear
smoothly.
I turn busy inboxes, messy schedules, and tough clients
concerns into organized workflows.
I started in the call center industry, which means I’m
communication, and there’s nothing more fulfilling than knowing I made a positive
trained to stay calm, organized, and solution-focused
impact on someone’s day.
even on the busiest days.
Throughout my career, I’ve had the opportunity to work across multiple accounts
I can sell, support, troubleshoot, and organize all in
the same shift!
and roles, including Sales and Lead Generation, Customer Service Support,
Technical Support, Email and Calendar Management, and Data Entry. These
I’m the kind of person who enjoys fixing problems,
experiences allowed me to become adaptable, detail-oriented, and results-
organizing chaos, and helping your business run better
driven while continuously improving my skills in both client-facing and behindthe-scenes support.
behind the scenes.
Services Offered
Sales & Lead Generation
Customer Service Support
Technical Support
Email and Calendar Management
Data Entry
Skills
Sales & Lead Generation
Generating sales lead, selling different products and services, creating
promotional sales campaign, cross-selling and upselling.
Customer Service Support
Assisting clients with billing concern, payment disputes, negotiating contract and
explaining promotions.
Technical Support
Resolving Technical Issue such as hardware, software, connectivity and providing
detailed troubleshooting steps to the client.
Email and Calendar Management
Managing, organizing, and responding to emails on behalf of a client or business.
Data Entry
Inputting, updating, organizing, and maintaining information in digital systems to keep
clients records accurate, accessible, and up to date.
Level of Expertise
Why you should hire me
as your VA?
Highly Organized & Efficient
Tech-Savvy & Adaptable
Detail-Oriented & Reliable
Professional & Communicative
Time Management & Multi-tasking
TESTIMONIALS
DANIELLA MAE TULPO
FORMER OPERATION SUPERVISOR
“Extremely reliable and organizedalways delivers tasks on time with
exceptional quality.”
--
EDITA SANTOS
FORMER PROFESSIONAL PEER
“Professional, efficient, and tech-savvy;
a real asset to any team.”
--
LENY DUAZO
FORMER OPERATION SUPERVISOR
“Handles multiple tasks effortlessly
while maintaining excellent
communication.”
--
MARIA MERCADO
FORMER PROFESSIONAL PEER
“Creative, professional, and a joy to work
with and provides exceptional support,
making complex tasks look simple.”
--
“They may be contacted for professional reference if required.”
How We Work Together
Discovery Call
A brief introductory call to understand your goals, priorities, and how I can best support your
business.
Task Agreement & Onboarding
We clearly define tasks, timelines, expectations, and tools to ensure a smooth and efficient start.
Ongoing Updates & Communication
Receive regular daily or weekly updates to stay informed, aligned, and in control of progress.
Smooth & Organized Workflow
Tasks are managed efficiently with clear communication, structured processes, and consistent follow-through.
Continuous Support & Optimization
I proactively identify improvements and adapt workflows to better support your growing business.
Let’s Connect!
Thank you for stopping by my portfolio. I’d love
to help you save time and focus on what truly
matters. Let’s work together and make things
happen!
--https://tinyurl.com/RonnieHarpelResume