Ronnie Jr Borres

RONNIE JR BORRES PERSONAL PROFILE I have extensive experience in both administrative tasks and sales. I manage customer data, personalize sales pitches, and build strong relationships. I excel at maintaining organized digital records, managing calendars, and coordinating meetings. My strong communication skills ensure clear, professional interactions, and I handle sensitive information with utmost confidentiality. Well-versed in security practices and data protection laws, I maintain high standards in all tasks. WORK EXPERIENCE SENIOR LEGAL INTAKE SPECIALIST Keller Postman & National Justice Center | July 2024- November 2024 Managing the intake process verifying client information, ensuring it aligns with legal requirements. Providing initial legal guidance, refer clients to appropriate legal professionals, and maintain accurate records while ensuring compliance with relevant laws and regulations. SALES ADVISOR Dyninno | Dec 2023- June 2024 Customer Service: adept at handling inquiries, complaints, and requests. Fare calculation and airline ticket Educating Travel Regulations; passport, visa requirements, and airline policies. Geography and Destinations Up-selling, cross-selling, and meeting sales targets SENIOR CUSTOMER ADVISOR Concentrix Inc | Dec 2020- Dec 2023 Customer Service, Billing, Technical, and Sales Representative; Inbound and outbound Scheduling of technician appointments Payment arrangements, service adjustments, and taxes and fees. Upselling of Products. DATA ANALYST Philippine Statistics Authority (Census 2020) Conducting survey sheets gathers census statistical data on Housing and Population. EDUCATIONAL HISTORY University of San Carlos Bachelor of Science in Economics III University of San Carlos Accountancy, Business and Management Graduate (2020) CONTACT INFO--Dumlog Talisay Cebu City SKILLS SUMMARY Data and Statistical Analysis Social Communication Customer Service Accounting and Financial Representative Technical Customer Service Sales Time Management and Active Listening AWARDS RECEIVED Rock Star TOP 1 SELLER for both Fiscals September and October, Concentrix (2022) SALES AMBASSADOR, Concentrix Inc. (December 2022) STELLAR AWARDEE TOP 1 SELLER for both fiscals February and March, Concentrix Inc. (2023) STELLAR AWARDEE Quarterly Recognition, Plaque Award TOP 1 SELLER, Concentrix Inc. (Sept 2023) RISING STAR and MOST BALANCED STATISTICS, Dyninno (March 2024)