Ronneve Jules Cid

12 years experience as Virtual assistant. Specialized in the field of Customer Service and Shopify Management.

I have obtain different skills due to my long years of long-term work experience which indicates my loyalty and good work attitude.

Key skills:

• Shopify Management
• Customer Service (Zendesk, Happyfox, Edesk, Tawk.to, Intercom)
• Social Media Marketing and Management (Facebook and Instagram)
• Facebook Ads Management
• Basic Email Marketing (MailChimp & Klaviyo)
• Graphic Design
• Photo Editing
• Product Photography for eCommerce
• Basic Video Editing
• Web Design (UI / UX)
• Conversion Rate Optimization
• Google Analytics
• Outreach Marketing
• Digital Marketing Strategy
• Customer Success Management
• Wordpress
• HTML / CSS