Ronnalia Pala Austero

🌟4+ years of being a RELIABLE and PRO Virtual Assistant

🦄 The Virtual Assistant Unicorn, Ever

🛒E-Commerce Wiz

💷Organized Bookkeeper

Here's how I will improve your business 👇🏻👇🏻👇🏻

🔥 I AM YOUR E-COMMERCE WIZARD, CERTIFIED PROFITABLE

From profitable product research to product title optimization to product listing and to order processing and fulfillment. I can seamlessly build your business presence through exceptional customer service, organized inventory, and top-notch virtual assistant service.

Below are the processes and services I can run for you 👇🏻

💎Profitable Product research

💎Product title optimization

💎Product listing in any dropshipping platform

💎Order Processing

💎Order Fulfillment

💎Product inventory

💎Product stock and price update

💎Exeptional Customer Service

💎Deleting and Renewing listings

💎Account health check

Extensive Experience with the following 👇🏻

💎Amazon

💎Walmart

💎Ebay

💎Facebook Marketplace

💎Shopify

💎Alibaba

💎Wix

💎Helium10

💎AutoDS

💎Junglescout

Seems like a good fit for your eCommerce Business? 🤝

📩Drop me a message and let’s discuss more on the things you want to add to your business. Let’s keep this going and running! But here is more 👇🏻

🔥CUSTOMER SERVICE AND TECHNICAL SERVICE PRO C2 LEVEL

My C2 level in both oral and written gave birth to my customer service. Tactical empathy is essential for customer retention, and customer issue resolution, thus retaining their loyalty. Let me share my mirroring and labeling technique with the team and together let’s aim to optimize valued customers as well as new customers.

Let’s take action with my proficiency here:👇🏻

💎Inbound and Outbound Customer Service

💎Inside Sales

💎Telemarketing

💎Lead management

💎Email and Chat

Here’s the CRM and TOOL I am savvy and proficient 👇🏻

💎Zendesk

💎Avaya

💎Discord

💎Hubspot

💎Slack

💎Skype

💎Zoom

💎Messenger

💎Telegram

💎Whatsapp

💎Microsoft Team

💎Xencall

💎Batchdialer

💎OSVC

💎Google chat

🔥**QUICKBOOK-ZERO BOOKKEEPER-CERTIFIED**

Certified Bookkeeper with four years of handling Accounting in high school and has enhanced more with four years in college. I have worked with several local start-up businesses to organize their transactions over busy schedules. I help them rely on organized transaction records rather than keeping notebooks or receipts. Now I have helped various businesses in the US, the UK, and AU from small and medium enterprises to dropshipping and E-commerce using QuickBooks and Zero.

Sound great, here are the competencies👇🏻

💎Setting up Chart of Accounts. 

💎 Setting up Vendors / Suppliers. 

💎 Maintain Accounts Receivables. 

💎 Maintain Accounts Payable. 

💎 Classifications of Transactions 

💎General Accounting 

💎 Bank Reconciliations & Credit Cards Reconciliations. 

💎 With knowledge of Payroll Journals, Payroll forms, and reports. 

💎Preparing clean Financials (Balance Sheet & Income Statement) 

💎 Specialist in Microsoft Excel and Word 

💎Accounting for finance leases and loans, tracking down principal and interest appropriately.

🔥𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙖𝙣𝙙 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 

This is undoubtedly the most profitable marketing strategy today. As I manage my own social media account, my passion for creating and telling stories has become more engaging and I have managed traffic. I am a certified Branding Strategist who prides my identity as approachable, neat, engaging, and formal. I have been working with Real Estate, helping with their social media presence. I bring the best in brand and logo design.

Let’s make your visibility and position your BRAND 💯💥

💎Facebook Page Management

💎Facebook Account Management

💎Instagram Management

💎Pintetest Management

💎Graphic Designing through Canva

💎Scheduling post

💎Marketing Plan

💎Organic Engagement

💎Social Media Branding

💎Brand Strategy

💬 Ready to sprinkle some social media magic? Shoot me a message and let's create a buzz!

🔥 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝙏𝙔 𝙖𝙣𝙙 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝙊𝘿𝙀𝙍𝘼𝙏𝙄𝙊𝙉

“It’s not just engaging or moderation is not a one-time event, it’s ongoing”. All throughout my customer service career, I’ve equipped my mind and heart with the mission of becoming “PEOPLE PERSON. My intrapersonal skills and tactical empathy have made me excel in connecting with people.

Let’s keep moderating in these areas and platforms 👇🏻👇🏻👇🏻

💎Facebook Account and Facebook pages

💎Instagram

💎Pinterest

💎LinkedIn

💎Discord

💎Gaming platform

🟢If you’re sold and think we are a good fit

💬 Drop a personalized message and let me know

📞 When would the best time be for a Discovery Call

Talk Soon,

Ronna