Ronn Reyes

RONN B. REYES-, Parang, Jose Panganiban, Camarines Norte, Bicol Region, Philippines PROFESSIONAL SUMMARY: Experienced Virtual Executive Assistant and Administrative Support Specialist with over 3 years of proven success supporting U.S clients. Strong background in customer service, property management, scheduling, invoice processing, and remote operations. Proficient in a wide range of tools including QuickBooks, Microsoft 365, RFMS, and Schedule Pro. Adaptable, tech-savvy, and highly organized with a psychology degree and a focus on process optimization, data integrity, and executive-level communication. JOB EXPERIENCE: Service Operations Support Assistant (Job Position) Dillabaugh Flooring Company (Company) – Remote | March 2025 - May 2025 ●​ Managed job scheduling, ticketing, and inventory tracking using Schedule Pro and RFMS. ●​ Applied process logic to separate labor vs product lines, improving accuracy. ●​ Conducted 72-hour checks and enforced custom job processing rules. ●​ Automated data workflows and reduced manual reporting errors. Invoice Management and Data Integrity Specialist (Job Position) Lifetime Quality Roofing and Storm Restoration, LLC (Company) – Remote | Aug 2024 – Mar 2025 ●​ Logged and validated distributor invoices in QuickBooks. ●​ Resolved data inconsistencies and maintained financial accuracy. ●​ Supported the finance team by maintaining real-time invoice records. Executive Virtual Assistant (Job Position) Aim High Properties, LLC (Company) – Remote | Jun 2021 – Aug 2024 ●​ Provided executive-level admin support for real estate operations. ●​ Scheduled meetings, managed emails, coordinated travel, financial/property records. ●​ Supported lead follow-up and backend sales processes. and compiled Customer Service Representative (Job Position) Steamlogic Inc (Company) – Metro Manila | Aug 2020 – Dec 2020 ●​ Delivered customer support, order tracking, and account resolution. ●​ Helped maintain high satisfaction levels through timely issue resolution. ●​ Assisted HR in applicant interviews and calendar scheduling. Key Skills (Job Skills) ●​ Virtual Executive Assistant ●​ Customer Service & Client Support ●​ Schedule Pro, QuickBooks, RFMS ●​ Microsoft 365, Google Workspace, Canva ●​ Data Entry, Invoice Processing, Reconciliation ●​ Travel & Calendar Management ●​ Property Management Support ●​ SEO Research (Trainee-Level) ●​ Communication & Professional Email Writing ●​ Task Automation & Workflow Optimization Education Bachelor of Science in Psychology Ateneo de Naga University, Naga City, Philippines References Available upon request