Ronn Patrick Fajardo

I am Ronn Patrick, but you can just call me Ron. I am a Customer Service Representative with more than half a decade of experience, 6 years to be exact. Chat support is my forte but I was trained to handle phone and email interactions as well. I was employed by different companies and clients based in the US and Australia and I am confident with my English communications skills.

I am a thinker and a resourceful problem solver. I analyze my customers' cases to provide them with the best possible options or solutions to their concerns. I can build rapport with our clients or at least acknowledge their current sentiments to build trust which allows me to deliver the information that they need or the next steps that they have to take much easier. I handle customers' cases with customer satisfaction in mind.

I value my time and I understand that our customers value theirs as well which is why I handle every interaction with urgency and efficiency. I am always punctual because I personally hate waiting and making others wait for me. My respect for company standards and policies is absolute and I always follow them without hesitation.

I am currently working as virtual assistant for a real estate investor based in Florida. I am tasked with reaching out to prospects/home owners, and scraping data.