Ronel Marquez

RONEL MARQUEZ Account Manager / virtual assistant/ customer service/ seo specialist WORK EXPERIENCE Junior Account Manager GroNowMarketing | January 2021- October 2021 PERSONAL BACKGROUND I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. GET IN TOUCH WITH ME Cell: - Email:-LinkedIn: https://www.linkedin.com/in/ronelmarquez-b5/ Develops and maintains long-term relationships with accounts Makes sure clients receive requested ads copies etc. Manage projects within client relationships, working to carry out client goals while meeting company goals Organizing Folders - Take meetings and tasks notes - Setting up new procedure - Communicate with Ads Agent - Checking multiple Fb/Google/Pinterest/Ads Reports - Monitoring other accounts Account Manager Nortech Inc ( Seattle Washington | Sept 2019 - January 2021 Report on the status of accounts and transactions Keep records of client transactions Handles in/outbound managerial calls or inquiries from prospective customers or clients Provides customer additional information or explains services Accurately captures customer information Respond to emails, provide an estimate for a customer, engaged from the different warranty company Arrange for necessary repairs in order to restore service and schedules Invoicing Market Research Dynata Philippines | Sep-Nov 2020 Tools Responsible for collecting and analyzing data information to make informed political, social and economic decisions Quality Analyst W2K | June 2020- Dec 2020 responsible to ensure whether the plan is apt considering its performance, reliability, functionality, and compatibility They should possess knowledge of quality assurance testing tools They collect all the essential statistics required and identify the root cause analysis method to identify the defect EDUCATION University of Perpetual Help System DALTA ( Earned 12 Units ) Master of Arts in Education for Educational Leadership (MAEd-EL)- Mathematics Don Mariano Marcos Memorial State University Bachelor of Science in Industrial Education- Mathematics FVA Academy SEO-indepth Course | Nov-Dec 2020