Ronan Detablan

RONAN DETABLAN Customer Specialist / Virtual Assistant ABOUT CONTACT Ronan is an expert in terms of customer service and capable of handling detractors in to- promoters. He acquired strong planning and organizational skills coupled with an - data, manage emails, formulate templates using Microsoft excel, build website and in-depth analytical approach to problem management. He can interpret and collect research online. 767 Coronado Street Hulo Mandaluyong City CORE COMPETENCIES Philippines 1550 EDUCATION Leadership Analytical Thinker Decision Making Client Service Persuasive Communication Flexibility BACHELOR OF SCIENCE: HUMAN RESOURCE MANAGEMENT 2013 - 2014 EXPERIENCE RIZAL TECHNOLOGICAL UNIVERSITY CUSTOMER SERVICE SPECIALIST PROFESSIONAL SKILLS Customer Service Wordpress Microsoft Office Online Research SOCIAL Telephilippines Inc,- • Responsible about billing concerns, plans and services and handles technical concerns. • Versatile whether chat, email or over the phone. • Handled prepaid and postpaid telecommunications account • Persuasive sales advisor in a seasonal account. WORKFORCE REAL TIME ANALYST Telephilippines Inc,- fb.me/ronandetablan Serves as a direct point of contact by the clients. Formulates template using Microsoft excel. iampyell Sends reports about the site's performance / KPI. Handles operation and coordinate to account managers and supervisors. @iampyell