I have a strong background in customer support, particularly in healthcare accounts, where I’ve assisted both patients and providers with order inquiries, benefit clarifications, and issue resolution. My experience has taught me how to remain calm under pressure, communicate with empathy, and resolve concerns quickly and accurately.
What sets me apart from other applicants is not only my technical skills but also my dedication to providing a great customer experience. I don’t just focus on solving problems—I make sure customers feel valued and understood. I’m also highly adaptable, whether that means learning new systems quickly, working in a team, or handling high-volume tasks with accuracy.