Ronald NOUNAHON
Beninois
04/11/1984
Tel :-
Tel :-
Email :-Driving License : Y
Hardware and systems maintenance, operation and
Administration
COMPUTER
EXPERIENCES
Programming
- C, Shell (Bash, SH), SQL Oracle, PL/SQL
Operating systems
- Windows 7/8, Windows Server 2008,2012, GNU/Linux,
OpenBSD, IPCOP, HP-UX, Zentyal Linux Server
Database
- Oracle, SQL Serveur
Servers
- RAID (0, 1, 5), Active Directory, Exchange, SMTP, DNS, DHCP,
POP3/IMAP, FTP, HTTP, SSH, SSL, LDAP, SNMP, CIFS/SMB,
VPN, Group Policy Object
Applications
- Microsoft Office 2007/2010, TABS, Eppix, Toad, Visio, Tape3
Editor, Orion SolarWinds
Security
- Firewall , ISA et TMG, Antivirus
WORK
EXPERIENCE
Since 25 January 2016 – MTN BENIN
IT Infrastructure System Specialist
- Installation of servers on HP and DELL servers (Windows, Unix)
- Administration of Linux System (Creation of users’ accounts, configuration
of password policies, configuration of lvm and daily check…)
- Linux performance tuning & troubleshooting, identifying and resolving
contention in CPU, memory, networking, disk I/O
- Manages user access to, systems, servers, and files
- Installation of virtual machine and configuration of failover Cluster to
make virtual machines fault tolerant on Microsoft Hyper-V
- Management and Migration of Microsoft SQL Server databases
- Assistance in administration of domain controllers, Exchange servers
- Vulnerabilities management on Windows and Linux Systems by respond
to critical security events and take corrective measures
- Incident resolution through Helpdesk application (Remedy)
- SolarWinds Orion Management (monitoring of servers CPU, RAM, DISK,
Application, and availability, reports and Alters creation)
- Contributes to and participates in project start-ups, including IT systems
recommendations, design and optimization, and other initiatives to promote
the stability and efficiency of the IT systems
- Update of technical documents and procedures
- Providing second-level user support/troubleshooting
17 March 2014 – 22 January 2016 ETISALAT (MOOV BENIN)
Postpaid Billing system specialist
- Creation of users’ accounts on EPPIX and CARES
- Updating of all subscribers information in EPPIX Billing System
- Correction of errors in CDRs
- Reconciliation of CDRs files
- Creation of postpaid and prepaid subscribers in EPPIX Billing system
- Updating of Exchange Rates Currency on Rater GUI
- Registration of SIM card in EPPIX Billing system
- TADIG validation
- TAPIN and CDRs file processing
- Billing of Postpaid subscribers on monthly Basis
- Extraction and sending of invoices on monthly Basis
- Implementation of new services and pricing rules
- Monitoring and improvement of Billing and Mediation (Inter-MediatE)
processes
- Management of the accesses, passwords and GESCOM users rights
- Scripting shell for task automation
- Creation of new changes request through HP Service Manger
- Resolution of incident through HP Service Manager
- Monthly and Daily reports
12 March 2012 – 05 March 2014 – Communication Ingénierie
Systèmes (CIS)
Roaming & Billing System Specialist at MTN Benin
Member of Billing system administration team at MTN-BENIN
- Monitoring of TABS Billing system processes flow
- Monitoring of Mediation system processes flow
- Monitoring of the TT-files and Interco files status and sequences
- Correction of errors in TAPIN and TAPOUT Call Details Records (CDR)
- Shell and PL/SQL scripting for automated tasks
- Setup and migration of New Roaming Partner in TABS Billing System
- Updating all information related to our Roaming Partners in TABS Billing
System
- Updating of SDR Rates on monthly basis
- Daily and Monthly reports
30 April 2013 – 31 December 2013 – UNAIDS Benin
IT Support Consultant
- Installation of computers, printers and other ICT related devices
- Troubleshooting of computers, printers, related software and Internet
problems
- Assist Headquarter team in installation and upgrading of software
- Manage the IT setup for new employees including laptop configuration;
printer driver installation; Microsoft Suite installations; and any other setup
tasks as needed
- Support users in backing up and restoring their files, as well as in virus
detection, removal and prevention
- Providing support in conferencing and audiovisual equipment as and
when requested
- Configuration of Outlook Anywhere on Users Laptop and ActiveSync for
Mobile
- Investigate, research, and troubleshoot IT-related issues and users
connection to UNAIDS intranet and to ERP
- Providing first-level support that includes receiving, processing and
logging service requests
16 July 2012 – 15 September 2012 – UNAIDS Benin
IT Support Consultant
- Ensure all program laptops, office printers, security cameras, and other IT
devices remain functional
- Installs, configures and maintains system hardware and software
components
- Troubleshoots software applications such as Microsoft Office and
operating systems including Windows 7 and Windows 10
- Diagnoses and resolves end-user network or local printer problems, email, Internet, dial-in, and local-area network access
- Help the staff to backup and restore their Data as needed
3 March 2011– 9 March 2012 – Communication Ingénierie
Systèmes (CIS)
IT System Specialist
Member of system infrastructure administration team at MTN-BENIN
- Administration of Active Directory Domain Controllers and Exchange
Server
- Administers the set-up of new profiles, creates and updates access
permissions and maintains user accounts
- Perform daily system monitoring and backup (NT Backup, wbadmin)
- Installation of servers (HP Proliant DL 160 G6, DL380 G5)
- Incident resolution through Helpdesk application (Remedy)
- Administration of HUB transport and EDGE server on Exchange 2007
- Management of Internet access for domain users on ISA Server 2006
and TMG server 2010
- Monitoring of servers with IP Monitor
- Planning, Deploying, Maintaining of Microsoft Office Communicator server
2007 (OCS)
- Participant to migration of three domain controllers from Windows 2003
to Windows 2008
- Install and rack new equipment/devices in computer room
- Update of technical documents and procedures
- Perform all changes after validation in change advisory board CAB
- Second level of technical support for users
19 January 2009 – 2 March 2011 – Linknet Africa SARL (LNA)
System Administrator at LNA
- Team leader on a project
Advice on, Deploy, kaspersky antivirus 2010 on 50 workstations.
Setup & Installation of firewall/proxy on IPCOP
- Deploying & maintaining Linknet Africa Network:
Administration of DNS,DHCP & Active Directory on Windows server 2003
Creation and management of users accounts and groups
Apply OS patches to user computers
- Management of SI of Presidency of the Republic:
Creation and Management of users accounts
Managing of domain controllers & mail server backups
Administration user rights and access on files server
- Technical leader on a project at CNCB (Conseil National des Chargeur du
Bénin)
Set Up of domain controller on Windows server 2003
Configuration of Group Policy Object
Set up and Configuration of Exchange Server 2003
- As a personal project
Set up and administration of a domain controller on Debian lenny 5
Installation and configuration of Samba & DNS server(Bind9) and DHCP
Server (DHCP3-Server)
- Set up and administration of Zentyal Server as Gateway and DC
September 2007 - November 2007 - BENIN TELECOMS
Internship
- Creation and querying of subscribers lines.
- International Transit center (CTI) : Wiring MICS Binding Assay
- Maintenance of telephone and subscriber lines
- Installing Software & Hardware Components & Troubleshooting
EDUCATION AND
TRAINING
2005 – 2007 - 2 years University Degree (BTS)
Telecommunications – UATM GASA-FORMATION
2002 – 2005 - high school diploma (BAC F2)
Electronique – Lycée Technique de Bohicon
CERTIFICATION
2019 - ISO/IEC 27001 Foundation
Information security management ISFO-
2014 - ITIL® 2011 Foundation Certified
Information Technology Infrastructure Library
2014 - Microsoft Certified Technology Specialist
Windows Server 2008 Active Directory, Configuring
2017 - Red Hat Certified System Administrator
Red Hat Enterprise Linux 7
LANGUAGES
French
read, write, speak : Fluent
English
read, write, speak : Fair
REFERENCES
Baruani Yuma Kilundu
UNAIDS Country Coordinator, Burundi
Email:-Gabriel Ngouma
Finance Officer at UNAIDS Headquarters
Email:-Djossè ATCHADE
IT responsible for the Embassy of USA at Benin
Email:-
