RONALD FUENTES ESPERA
77K Tandang Sora Avenue, Culiat, Quezon City
Mobile No.:-
Email Add.:-__________________________________________________________________________________
CAREER OBJECTIVE: To be able to contribute my knowledge and skills to the company and gain more
experience for my career advancement.
EMPLOYMENT HISTORY:
Research Analyst
October 7, 2014 – December 28, 2018
ZDLRU, Inc.
17th Floor, The Enterprise Center, Tower 1
6766 Ayala Avenue corner Paseo de Roxas, Makati City
Job Summary:
Gather data from primary and secondary sources and maintain system and database
Carry out data cleansing and manipulation to ensure that the data can be translated to actionable information
Conduct contact discovery using online research tools
Handle research analysis on key technology vendors and competitors
Meet or exceed activity objectives in assigned files and manage forecast and pipeline deadlines
Special Tasks:
Handle email topology project
Coordinate with onshore counterpart for any instructions and updates
Responsible in data preparation, training and allocation
Prepare End of Day Reports
Conduct research and analysis on email bounces
Business Support Associate
August 23, 2011 – May 30, 2014
NYK TDG eBusiness Corporation
20th Floor, Net Quad Building
4th Avenue corner 30th Street, Bonifacio Global City, Taguig
Job Summary:
Receive bookings slips from onshore office via fax
Apply accurate codes for the booking data (Booking Party, Shipper, SCA Number)
Complete update of booking data and apply special instructions in the OSCAR system
Update Dangerous Goods (DG) information and booking amendments
Assist Manila Documentation Center with their inquiries or requests for Asia Trade
Business Process Associate
June 4, 2007 – December 2, 2010
Manulife Data Services, Inc.
Manulife Building, UP-Ayala TechnoHub
Commonwealth Avenue, Quezon City
Job Summary:
View, sort and index all incoming life insurance applications
Compete the set-up of the case in the Siebel system
Determine and order requirements needed for underwriting
Coordinate with North American Case Managers for any clarifications or assistance
Document Specialist
July 3, 2006 – May 19, 2007
OfficeTiger Philippines Corporation
7th Floor, Eastgate Building
169 EDSA, Mandaluyong City
Job Summary:
Gather, analyze and encode data from source documents based on project specifications
Perform quality check to maintain the accuracy, completeness and consistency of records
Inform Project Coordinator or Manager of any discrepancies while doing the assigned task
Indexer
July 4, 2005 – March 6, 2006
SPI Litigation Direct, Inc.
SPI Building, Pascor Drive, Sto. Niño, Parañaque City
Job Summary:
Gather, analyze and encode data from source documents based on project specifications
Perform quality check to maintain the accuracy, completeness and consistency of records
Inform senior indexers or team leaders of any discrepancies while doing the assigned task
SPECIAL SKILLS:
MS Office Applications (Word, Excel, Power Point)
Web Research
Data Entry
Email Topology
AWARDS/ACHIEVEMENTS:
ZDLRU, Inc.
Gold AwardeeYear 2017
Outstanding Project Management – Email TopologyYear 2017
NYK TDG eBusiness Corporation
Top PerformerSecond Quarter 2013
MBPS New Business Alpha Case Management Team
Top Performer of the MonthJanuary 2010
May 2010
June 2010
September 2010
Most Productive AssociateJune 2009
Passed the Career Service Professional ExaminationJuly 2003
Passed the Career Service Sub-Professional ExaminationApril 2003
EDUCATIONAL ATTAINMENT:
Tertiary: University of Santo Tomas - Legazpi (Formerly Aquinas University)Rawis, Legazpi City
1999 – 2004
Course:Bachelor of Science in Computer Engineering
Secondary:Talaonga National High School
Sta. Magdalena, Sorsogon
1995 – 1999
Primary:Talaonga Elementary School
Sta. Magdalena, Sorsogon
1989 – 1995
PERSONAL DATA:
Age:36 years old
Date of Birth:December 9, 1982
Place of Birth:Sta. Magdalena, Sorsogon
Sex:Male
Status:Single
Height:5’4”
Weight: 132 lbs.
Religion:Roman Catholic
CHARACTER REFERENCES:
To be furnished upon request.
