Ronald Carnice

RONALD CARNICE, LPT EDUCATION CEBU TECHNOLOGICAL UNIVERSITY Diploma in Professional Education Licensed Professional Teacher HIGH SKILLS TECHNICAL TRAINING INSTITUTE Basic Computer Science UNIVERSITY OF CEBU – MAIN CAMPUS Bachelor of Science in Commerce major in Management Accounting PROFILE I am responsible, honest and loyal person who wants to do things successfully. I am punctual towards my work and do it before time. I believe that my mutual cooperation is a way to success and like to help people whenever they seek my help. I am self-reliant, well behaved and above all, a person of strong character. I am licensed professional teacher as well. CONTACT PHONE:- EMAIL:-SKYPE: Ronaldcarnice CHARACTER REFERENCES CARLO JEFFREY CALARA Project Coordinator Black Card Books--ROSE ARARAO – BESARIO, CPA Dean, College of Business Adm. University of Cebu – Main Campus- CHRIS DYSON Black Card Books Instant Author Program Manager-- WORK EXPERIENCE Black card Books Solutions | Relationship Manager Principal May 21, 2014 – October 1, 2018  Check Google and Podio calendar for monthly program collections or scheduled collections for program and nonprogram payments such as BCB Bestseller, PSM, or collectibles from Supply Chain Department  Collect payments and make follow-up collections via e-mail and calls for any additional costs  Process payments in the payment portals e.g. AMEX, Mastercard, Visa and others and refunding cancelled authors on BCB payment gateways  Review intake progress in Podio, and communicate with the assigned relationship managers and product consultant for payment collections, relevant concerns about specific intake and urgent follow-ups  Review each assigned intakes in Podio to ensure new IAP client is endorsed to Production, Paused and Cancellation request.  Review each assigned intakes in the sales and collections spreadsheet to ensure that each assigned client is up-to-date with their payments.  Review the spreadsheet to ensure account statuses are up-todate, payments are applied correctly including in Infusionsoft application  Apply SR payments from SR reconciled reports, and ensure that both BCB and SR reconciled records are accurate and the same. (depending on the availability of the report)  Connects regularly with the Finance Department Re: Payments and collections updates  Assist Production Team for any queries or concerns about authors that are non-production related and payment status, extend assistance to the customer service department as well.  Checks TD Canada Bank and AMEX portal regularly to ensure all the payments being processed are properly applied manually and adjustment is catered on time.  TD Online and AMEX Transactions tracing, payment processing and applications  Refunding cancelled authors on BCB Payment Gateways  Check all emails to ensure all emails are responded on time, urgent details will be prioritized accordingly  Assist the team in all concerns related to payments, pause, and cancellation accounts  SKILLS   Time Management Ability Acting as a Team Player  Self-Confidence Problem Solving Skills  Flexibility and Adaptability Strong Work Ethic  Microsoft Office Application Social Media Management Google Sheet Application Keen to details         Check, wire transfer, cash, Paypal and email money transfer tracking Responsible for updating monthly collections under the team including monthly forecast receivables Transfers sales data from the PABGR Attendees Report Sheet to the Master BCB - BCB-PABGR Sales/Collections Spreadsheet. System Maintenance in Infusionsoft or , Box, & Podio renames IAP Contract in Box, creates a folder for all the contracts per intake. Connects with the assigned salesperson for all missing contracts and payment transactions uploads contract at the Author's account in Infusionsoft and Podio Workspace. Fills out the custom Fields in Infusionsoft, applies correct and complete accounting tags. Creates an item order for all programs in Infusionsoft and database including payment subscriptions order Creates an Intake Form under the specific event's Podio Intake App. IAP intake apps are created under the IAP INTAKE: SALES Workspace completely fills out each field in the Intake Form in Podio to properly endorse new client to the Sales Person (for IAPs). Fills out IAP web form for paid in full clients, completed the initial deposit and welcome call for production endorsement so with LSS and KIBS Premium responsible in running the clients note template in relations to their account. Responsible for updating authors profile information e.g address, phone numbers and email addresses responsible for adding the credit card information of the authors in Infusionsoft. Checks on iRM requests and escalation concern to the upper management Responsible for updating SR (Third Party Collectors) monthly collections Responsible for updating monthly collection forecast and account management report Responsible for updating the BCB Monthly Matching collections daily and monthly from Infusionsoft to TD, AMEX, and online and to Accounting Libradilla Trucking Services | Senior Accounting Manager March 2012 – March 2014  Preparation of monthly bank reconciliation.  Preparation of payment to suppliers & accounting the transactions.  Preparation of purchase order and monitoring of PO from order point until its arrival.  Accounting of purchases, disbursement & other related transaction in the systems.  Preparation of journal entries if required.  Handling of petty cash fund – Disbursement & replenishment.  Preparation of petty cash vouchers in releasing petty cash advances & journal vouchers in closing cash advances.  Facilitates replenishment in branch petty cash fund.  Conducts daily cash count on petty cash fund.  Monitor cash advances given to employees.  Recording and preparation of bank receipts vouchers for daily sales collection from head office and branches.  Prepares daily bank deposits & ensure daily collections must be deposited on the next banking day.        Prepares payment vouchers for employees’ cash advances, refund to customers, leave salary & full & final settlement. Monitoring of post-dated checks received and issued. Monitoring and control of online deposit accounts and facilitates its replenishment. Checking of local purchase orders and preparation of accounting entries for Job cost sheets from various departments prior to General Manager Signature. Preparation of unit of cost computation for overseas materials purchases. Preparation of Statement of Accounts & preparation of invoices for customers. Preparation of summary for daily cash sales. Diabetic Test Strips | Customer Service and Fulfillment Rep June 2010 – February 2012  Responsible in answering customer service related emails and escalations  Verify and responding emails from clients about shipments and orders  Assists the CEO in achieving sales weekly and monthly  In charge in updating Amazon and CEO's sales site  Work on data processing like invoices, amazon seller program  Refunding client and offers discount as per CEO advise  Encoding all the data into the system database accurately  Process orders in Amazon Central and update records  Track shipments and calls suppliers for the delivery date  Call suppliers for back order items and ask for the item availability date  Daily reporting to the CEO SupportSave Solution, Inc |Technical Rep and Team Lead December 2008 – May 2010  handling customer deals and inquiries promptly and resolving customer complaints and any types of customer verifications  directing customers’ requests and forwarding unresolved issues to the designated officers on duty recording details of customer transactions and interactions and providing customer support and technical issue via phone and email as well as resolving customers troubleshooting issues in most cases  part of the middle managerial level supervising the sales team members  responsible for overall team performance and supervise daily work of sales staff  reports directly to the accounts CEO or the assigned senior position  suggest, assist in identifying and setting up sales strategy  Support, motivate staff member to achieve individual and team target  Daily, weekly, and monthly sales update