Ronald Alexis Ventura Espinosa

I am an active Systems Engineering student with 6 months of experience in customer service working in a Call Center for Claro Amov Puerto Rico, and 2 years of active experience in technical support at the Santo Domingo East City Hall (ASDE). This professional background has allowed me to perform effectively in dynamic environments while maintaining a high level of performance under pressure.

I adapt easily to different work environments, both as part of a team and independently. I am characterized by strong problem-solving skills, asset management, and report preparation, supported by assertive communication and a proactive attitude toward continuous learning. When faced with new tasks, I ask questions, research, and learn quickly to carry out my responsibilities accurately and efficiently.