Ronald Abraham

Ronald Abraham Executive Assistant / HR Operation / Document Controller / Office Administration A focused professional with 9+ years of experience (India & UAE) in Executive Assistance, General Administration, Cross-functional Coordination & Vendor life cycle management. Deft in managing complex calendars, developing day-to-day schedules, documentation control, meeting minutes, and follow-up on action plans. Proficient in managing all travel requirements domestic and international (Flight/Hotel/Transport). Decisive problem solver and skillful in multi-tasking. Excellent Administration, Liaison activities, Business Development skills. Graduate (B.Sc) from MG University, Possess strong interpersonal, communication, analytical, presentation, and leadership skills. Proficient user of MS Office (Word, Excel, PowerPoint, Access, and Outlook). Type 75 WPM. - - Flat No.2, Vas Building, 11th Cross Road, Bellandur, Bengaluru, India linkedin.com/in/ronaldjohnabraham ronaldjohnabraham TECHNICAL SKILLS MS OFFICE / OFFICE 365 DATA COLLABORATION ACONEX ADOBE PHOTOSHOP CATIVA V5 SAP INVOICING KEY SKILLS Executive Assistant Hotel Reservation Secretary / PA Calendar Management Transport Management Interview Coordination Travel Management General Administration Attendance Management Facility Management Event Management Logistics Operations Housekeeping Management Presentation Vendor Management Visa Processing Office Administration Documentation Market Research Team Management Asset Management Customer Service Procurement HR Operations EDUCATION B.Sc - Physics MarThoma College 06/2006 - 03/2009, Tiruvalla, Kerala, India University Mahatma Gandhi University Higher Secondary - Science Government HS School 06/2004 - 03/2006, Tiruvalla, Kerala, India Board Kerala State HSS Board Page 1 of 3 WORK EXPERIENCE Executive Secretary / Document Controller Damac Properties LLC 12/2015 - 03/2020, Dubai, UAE DAMAC Properties has been at the forefront of the Middle East’s luxury real estate property builder since 2002, delivering luxury residential, commercial, and leisure properties across the region, including UAE, KSA, Qatar, Jordan, Lebanon, and the United Kingdom. Key Role Provided C-Level executive assistance and administration. Created and maintained heavy calendars, scheduled appointments, meetings, and special events. Maintain one-on-one working relationships with the Director/Vice President and team to keep them well informed of upcoming commitments Attending meetings and transcribed minutes. Compose and issued confidential correspondences, MEMOs as required. Raised NFA/RFA and followed up on its approval and action plans. Supported the team for preparation of presentation, benchmark documents, complex reports, budgets, and related activities. Prepared BOQ requisitions for hospitality pre-opening operations and get necessary approvals. Received and stored deliveries. Prepared documentation for snags and de-snags identified by the team. Coordinated travel arrangements including flight reservations, visa processing, transportation at the destination, hotel accommodations. Coordinate and builds international and domestic travel itineraries, including point-to-point transportation. Processed expense / per diem reports and vendor invoices for reimbursement payments and reconciliation. Managed teleconferences, coordination with different stakeholders. Interview coordination for both internal & external candidates. Maintained log for incoming outgoing files, official correspondences and monitor it. Handled bookkeeping tasks, Control filling, sorting, retrieval of electronically stored data produced by the technical team/projects team in a timely, accurate, and efficient manner. Managed to Improve the efficiency of a web-based document collaboration system in our team by 14%. Worked independently, and proactively, on all admin tasks for different project activities. Act as liaison with external stakeholders such as investors, bankers, auditors, customers, vendors. Managed inventory of team assets and office stationery requirements. Coordinated complete vendor management lifecycle from shortlisting, vendor registration, finalizing the agreement, payment processes (PR, SWE). Maintained tracker for all the procurement activities. Build and manage relationships with key stakeholders and vendors to ensure that organizational goals are met. SPOC for crossfunctional teams from the project team, procurement, and hospitality team. EA Administration / After Sales Service Manager Orange O Tec Pvt Ltd 09/2012 - 07/2015, Surat, Gujarat, India Orange O Tec is a leading digital solutions provider with digital and auxiliary machinery for various types of industries. Augmenting the global expertise of the digital era provides all kinds of digital solutions that can help industries keep pace with the increasing automation. Provides expert services and machinery to customers most efficiently and reliably. Key Role Managed all daily administrative needs for the MD (C - level Partner) and a team of two senior managers and Engineers. Managed official calendar, Organize meetings, and conference calls. Coordinate all travel arrangements viz. Visa processing, Air-tickets, Train Tickets, Hotel bookings, car bookings etc. Managed Customer Service Department PAN India and resolved the service issues in coordination with the technical team. Served as a key point of contact between customers and the service team. Increased customer satisfaction rate by 35% by improving customer service. Coordinated daily administrative operations, sourcing and negotiating with vendors and suppliers. Prepared attractive presentation slides about the company profile and exclusive digital textile machinery products to showcase in conferences and expos. Proactively monitored email and communications, registering service complaints, assign a technical team. Prepared various documentation like agreement, order confirmation and import documents etc. Tracking of open purchase orders with finance and updating on pending payments to vendors and service providers. Page 2 of 3 WORK EXPERIENCE EA / Office Administrator (Design Team) Larsen & Toubro – IES 04/2011 - 08/2012, Vadodara, Gujarat, India LnT IES offers single point design, engineering and development solutions for automobile industries. A vendor for Kuka/Magna/BMW. Focused on designs for automobile body in white welding fixtures. Key Role / Achievement Provided executive-level administrative support to the Reporting Head (DM) and design team in areas of Calendar Management, travel, and expenses. Managed administrative back-office tasks on 2D & 3D designing and documentation. Gained experience in CATIA V5 designing software & Design Engineering tools. On behalf of boss, attending meetings, transcribe minutes, issue MOMs. Worked in welding fixture designing, convert 3D to 2D drawings. Prepared fixture BOM documentation and other presentations. Coordinate people engagement activities, (internally within the team). Good knowledge of SAP tools for invoicing purposes. Work effectively in a multi-stakeholder environment and responsible for mentoring the productivity of junior teammates. Able to learned team demands and work in line with detailed mapping of the requirements. Admin Trainee Larsen & Toubro - IES 03/2010 - 03/2011, Vadodara, Gujarat, India Key Role Assisted designing team by preparing back office documentation and presentations. Managed calendars, coordinate and arranging meetings. Managed administrative back-office tasks on 2D & 3D designing and documentation. MAJOR PROJECTS Damac Towers by Paramount, Dubai - Project Value - AED 1.8+ Billion (2016 - 2017) Project Type - 5 Star Hotel & Hotel Apartments Client - Damac, Consultant - KEO INTL, Main Contractor - TAV EDMS Used - Project Connect Share Point BMW - KUKA - Project Value - AED 500+ Million (2011 - 2012) Project Type - BIW Welding Fixtures Client - BMW, Main Vendor - KUKA Germany Software Used - CATIA V5 SOFT SKILLS Pro-Active Adaptability Flexibility Customer service Work Ethic Interpersonal Skills Communication - written & verbal Computer skills with good typing speed Active listening Leadership Skills Problem-solving LANGUAGES English Hindi Malayalam Tamil Full Professional Proficiency Full Professional Proficiency Native or Bilingual Proficiency Limited Working Proficiency PERSONAL DETAILS Nationality- Indian D.O.B - Religion - Christian Marital Status - Married Page 3 of 3