Ronabelle Patenio

RONABELLE GO PATENIO Executive Assistant / General Admin-| - PROFILE Dedicated and driven individual with strong work ethic that believes in quality over quantity, aims for personal and professional career growth in every task given, and strives to commit in putting strongest skills on the table to help an organization maintain high standards in the industry. SKILLS/ AREA OF EXPERTISE ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● General Virtual and Executive Assistance Graphic design Social Media Management and Marketing Content Writing, Copywriting, Blog writing Search Engine Optimization Video Editing Customer Service Email and Calendar Management Travel Planning Recruitment and Interviews Project Management Email Marketing Real Estate Circle Prospecting Researching Cold calling and cold emailing Oral and written communication Time management and problem-solving General Ad Hoc Tasks TOOLS ● ● ● ● ● ● ● ● ● ● Google Workspace Salesforce, Monday.com, Asana, ClickUp Gorgias, Logiwa Facebook, Instagram, Twitter, LinkedIn Canva, Wordpress, MailChimp, Filmora Adobe Photoshop, Adobe Lightroom, Adobe Premiere Pro MS Office Amazon, Shopify Yoast Skype, Zoom, Trello WORK EXPERIENCE Jet HQ EXECUTIVE ASSISTANT: MAY 2022 to OCTOBER 2022 Administrative duties such as document management and marketing reporting. Filed important documents such as meeting reports, emails, and letters. Handled calendar and email management. Managed travel plans and logistics, including flights, accommodations, and conference coordination. Assisted in Salesforce management for sales and updates. Conducted general research on sales and marketing materials. Neuro Gum, Inc. EXECUTIVE ASSISTANT/GENERAL ADMIN ASSISTANT: FEBRUARY 2021 to APRIL 2022 Works closely with CEO, Operations Manager and Project Manager on operations and general admin assistance. Assists Project Manager on operations and tasks of different departments namely Marketing, Sales and Outreach, Design, Supply Chain, and Customer Service. Handles schedules of external and internal meetings. Assists HR Department in recruitment and onboarding such as handling reviewing applications, conducting initial interviews, onboarding and orientation of new employees, updating policy information, and benefits administration. Assists customer service department on answering tickets and calls. Creating back-end and front-end tasks and reports on a daily basis. Organizes company files on Notion, DropBox, and Google Drive, and acts as point person whenever the team asks for different files. My Mountain Mover BUSINESS VIRTUAL ASSOCIATE: JANUARY 2020 to FEBRUARY 2021 Assisted client on business and personal tasks. Managed client’s personal and business emails. Researched for current trends and market competition. Designed graphics for demo contents as per client’s request. Drafted email responses and follow-ups to expired opportunities. Screened emails and forwarded to target addressees. Kept sheets and documents updated. Assisted in Expensify reimbursement reports. Maintained Salesforce section on expired opportunities and immediate follow ups. Mobile First Site Design FREELANCE COPYWRITER: AUGUST 2021 to present Directly reports and attends to the CEO. Produces engaging and promotional content for different advertising channels. Researches for keywords and current web designing trends and updates. Writes marketing and promotional materials for the company's services. Conducts social media management and marketing. EDUCATION Holy Name University (Tagbilaran City, Bohol) - Bachelor of Arts in Communication Dean's List, HNU Falcons Volleyball Club, CFC-Youth for Christ HNU Chapter President