Rona Mae Infante

With three years of experience as a Collections Specialist, my role focuses on managing and recovering outstanding payments to maintain healthy cash flow and accurate financial records. I monitor accounts receivable, reach out to clients with overdue balances, and work with them to arrange payments while maintaining strong business relationships. I also handle billing discrepancies, reconcile accounts, and prepare reports on collection activities. Over the years, I’ve become skilled at ensuring all processes comply with company policies and financial regulations, collaborating closely with accounting, sales, and customer service teams to resolve issues efficiently and professionally.