RONA ANGELICA F. GOMEZ
Virtual Assistant / Healthcare Admin
Phone:- | Email:-| Location: Quezon City, Philippines 1103
Professional Summary
Dedicated and adaptable professional with a Bachelor of Science in Pharmacy and solid experience in healthcare
administration, customer service, and data processing. Proven ability to manage client communications, handle
sensitive information with confidentiality, and ensure compliance with medical documentation standards. Skilled in virtual
support tasks, including scheduling, records management, and patient coordination. Strong interpersonal skills and a
background in volunteer work, demonstrating leadership, teamwork, and community commitment.
Core Competencies
- Client/Patient Coordination
- Data Entry & Documentation
- HIPAA & Confidentiality Compliance
- Communication & Interpersonal Skills
- Time Management & Organization
- Critical Thinking & Problem Solving
- Virtual Office Tools & Applications
- Adaptability & Resourcefulness
Work Experience
Intake Specialist - Sagility, Philippines -)
- Managed new client onboarding and intake procedures.
- Coordinated with patients to ensure documentation accuracy and timely follow-ups.
- Provided empathetic support to clients in distress.
- Maintained strict data privacy and compliance with healthcare standards.
- Entered and managed client records and insurance details efficiently.
Quality Analyst - Ritegen Inc., Quezon City -)
- Monitored product quality and reported inconsistencies.
- Ensured regulatory compliance and accurate reporting.
RONA ANGELICA F. GOMEZ
Virtual Assistant / Healthcare Admin
Customer Care Representative - Access Healthcare Manila Inc., Taguig -)
- Handled healthcare-related inquiries and resolved client issues.
- Processed medical claims and coordinated with insurance providers.
Patient Relation Officer - Medicare Philippines, Ortigas -)
- Supported patient concerns and queries.
- Assisted in coordinating between departments for patient service improvement.
Education
Bachelor of Science in Pharmacy - Trinity University of Asia
High School Diploma - Tarlac National High School - Annex
Trainings & Certifications
- Philippine Pharmacist Association Seminar (2017)
- Values Enhancement Program (2018)
- 2nd & 4th Pharmacy Symposium
Community Service & Volunteer Work
- Child Haus Manila -)
- White Cross Orphanage -)
- Hospicio De San Jose -)
- Taal Volcano Eruption Rescue Team (2020)
- Typhoon Ulysses Rescue Team (2020)
- Office of the Vice President - Bayanihan E-Konsulta
