Romnick Aguila Parlero
Professional Goals
Reliable, top-notch sales associate with outstanding customer
service skills and relationship-building strengths. Dedicated to
welcoming customers and providing comprehensive service. Indepth understanding of sales strategy and merchandising
techniques.
Get in touch!
Work Experience
Mobile:
Sales Representative
Bell Canada | 2020 - 2022
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Email:-
Address:
Zone 2 Sagrada, Bula Camarines Sur
Specializations
Sales expertise
Product and service sales
Multitasking abilities
Detail-oriented
Organization and Time
management
Microsoft Office
Communication Skills
Problem-solving skills
Active listening
- Educate customers about product features and benefits to aid in selecting
best options for each individuals' needs
- Provide first-rate service to all customers and potential customers
- Built rapport with customers and assessed needs to make product
recommendations and upsell.
- Built strong rapport with clients by understanding needs and clearly explaining
products.
- Handle customer complaints, provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution
- Processing orders, forms, applications, and requests
- I used CRM, Citrix and Avaya
Customer Service Representative
Amazon | 2019 -2020
- Resolved customer complaints while prioritizing customer satisfaction and
loyalty
- Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns
- Responded to customer needs through competent customer service and
prompt problem-solving
- Answered customer telephone calls promptly to avoid on-hold wait times
- Communicate with Amazon seller to solve disputes and concerns of the
buyers.
- Helping customers locate their package; process a refund and replace if
necessary
Academic History
Associate of Applied Science: Hotel And Restaurant Management
Certificate of Completion
Housekeeping
Food and Beverage Operations
Front Office
Principles of Tourism
Culinary Arts Sciences
Human Resources
Accounting
Sales and Marketing
Public Relation Purchasing
