Rommel Sherwin Copuyoc

With ITIL v3 Foundations, ITIL v3 Release, Control and Validation and currently working on an ITIL 4 Managing Professional transition.

Project Management Professional, Lean Six Sigma Greenbelt-trained. Certification in the next 2 years, with Scrum certification.

Currently also pursuing Master in Technology Management in the premier university in the Philippines - University of the Philippines Diliman and will finish in 2022.

I believe that my skills are perfect for this role.

Process optimization/automation

Management system support

Operating Procedures Documentation and creation

Customer service operations management (sales, call customers)

Client information management

CRM management

Presentation and reports creation

Client management skills

Recruitment and team building/resource management

Onboarding and finance management

Skills in operations management

Set appointments

Lead generation

Social media management

Market research

Ecommerce Operations Management

Knows accounting/bookkeeping (Xero, Quickbooks experience)

Payroll management and invoice experience

Billing specialization

Advanced Excel and GSheet Skills (GSuite apps, too!)

Asana Trello Slack Notion project management oriented

BigCommerce WooCommerce Shopify Experienced

Lead generation and data entry/collection

Experienced FB Ads, Google Ads, Analytics/GSuite

SEO Experience

Trust-worthy, accountable, reliable and VA with excellent management and organization skills. A driver, highly-analytical, problem solver with experience in operations, project and client management.

Excellent communication skills

Experienced VA with excellent project management, admin skills

Outstanding written and oral English skills

Excellent IT and computer skills as I am an IT professional

Detail-oriented

Can work ASAP, can work PST, full-time

Proactive, independent worker who wants to learn and grow, excellent team player