Romil Chaurasia

Romil Chaurasia Mobile: - E-Mail:-Senior level assignments in System Administration/ Infrastructure Management/ Networking with a technology driven organization CAREER SUMMARY  IT Professional with a career span of over 3+ years in the field of System Administration, Infrastructure Management, Networking, Installation & Configuration.  Have completed MCP Certification in Windows Server 2012, Exchange Server 2013 and Exchange Online (Office 365).  Expertise in Exchange Online/Office 365, Mail Flow, Hybrid Infrastructure.  Well versed with Windows 2000/2003/2008/2012 Server and DNS, DHCP, etc. Deft in administrating and deploying Exchange Server 2007\2010\2013.  Experience in cloud computing environments Azure/Office365 and Troubleshooting on networking issues and Enterprise Microsoft technology infrastructure.  Very well versed with PowerShell scripting and automation. AREAS OF EXPERTISE O365 Cloud Azure Infrastructure EXCHANGE SERVER Server MAIL FLOW BLACKBERRY POWERSHELL SYSTEM ADMINISTRATION VM Ware CONFIGURATION WINDOWS SERVER Office Communication Server, LYNC TROUBLESHOOTING  Supervising maintenance of Application Servers in the Network.  Directing all aspects of daily operations (installation, configuration, testing hardware / software, upgrades, system and application preventive maintenance tasks) to individuals.  Contacting hardware and software vendors, system software and applications personnel to provide information and assistance in resolving hardware and software problems.  Overseeing installation of Operating Systems and application software on Windows and monitoring the same.  Planning & implementing software testing and OS deployments/ upgrades, etc.  Conducting moderately complex network system administration & designing engineering activities to maximize network capacity.  Handling the daily operations to ensure that the network and the infrastructure are up & running and as a whole provides a high degree of reliability and availably.  Assessing system capabilities, identifying limitations, evaluating and recommending new hardware / software solution.  Establishing work priorities to ensure that daily work requirements & project deadlines are met.  Monitoring the performance of team members to ensure higher productivity & efficiency in process operations and meeting of individual & group targets. ACADEMIC QUALIFICATIONS Course Institution B.E. Computer Science H.S.C. Dr. D.Y. Patil College of Engineering, Akurdi, Pune University St. Paul’s Senior Secondary School, Kathgodam, Uttrakhand S.S.C. St. Theresa’s School, Kathgodam, Uttrakhand TECHNICAL SKILLS       Server Operating Systems: Windows 2000, 2003,2008 & 2012 Server Messaging Applications: Office 365/Microsoft Exchange 2003/ 2007/ 2010/ 2013 Anti-Virus: Symantec Enterprises Protection and McAfee Antivirus Networking Services: DNS, DHCP, and LAN Administration and cmd tools PowerShell: PowerShell Scripting and Cmdlets with use of .Net framework Azure: Infrastructure Management CERTIFICATIONS     Installing and Configuring Windows Server 2012 (70-410) Core Solutions of Microsoft Exchange Server 2013 (70-341) Managing Office 365 Identities and requirements (70-346) Enabling Office 365 services (70-347) ORGANIZATIONAL RECITAL  Cognizant Pune 25th January 2017 – Present L3 support for Active Directory, Exchange Server, ADFS, Lync server, Office 365  Robert Bosch Engineering and Business Solutions Bangalore 4th of April 2016 till 17th of January 2017 Currently working as Senior Engineer and deputed to Microsoft Services Global Delivery.       Migrate customer's mailboxes from SharePoint, GDrive, Gmail, Exchange Server and Lotus Notes to Microsoft Office 365. Work closely with customer's Tier 3 & 4 support teams to ensure mailbox migration readiness. Pre-flight checks to make sure seamless migration and as per expectations. Develop one off PowerShell scripts for the customer's support teams to efficiently fix errors found through the Active Directory environment. Accelerate customer engagements through high-margin, high-value services. Part of FastTrack project that provides remote and personalized assistance to help prepare technical environment and ensure a smooth onboarding and migration experience.  Syntel Pvt. Ltd. Pune 23rd of December 2015 till 30th March 2016 Worked as Executive - Information Systems and was part of Organization’s Messaging Team which includes managing Email Gateway, Windows Server, Windows Exchange Server and Lync Server.          Handling Tier3 escalations for Exchange and operations. Provide and analyses required reports and logs for better utilization of exchange server resources. Monitoring the Global Servers, Messaging System, Queues, Message tracking. Creating mail accounts, mailbox size, etc. and setting the permissions. Maintaining distribution list across globally. Troubleshooting OWA, MS outlook 2003/07,10,13. Recovery of mailbox. Exchange server growth monitoring. Performance Evaluation and Capacity Planning module. Managing & Monitoring SMTP Servers (McAfee Email Gateway) External Mail queue, Quarantine mails, LDAP sync, AV Updates. Monitoring the status of the server logs and user's details on daily basis. Addressing and maintaining Log Reports for Mail Delay / Failure Issues. Documenting and maintaining reports from audit point of view.  Convergys India Pvt. Ltd. Pune 11th of March 2013 till 21st of December 2015 Worked for Microsoft Office 365 Cloud Services support as Sr. Escalation Engineer.     Proficient with Microsoft Exchange Online component of Microsoft Office 365 Cloud Service. Installation, configuration & troubleshooting of Exchange Server 2007\2010\2013. Deploying and troubleshooting IMAP, Cutover, Staged and Hybrid migrations. Helping administrators decommission and on-board/off-board Exchange Organization to/from the cloud.                  Troubleshooting AD user management and migration to/from Office 365, Active Directory Replication, FSMO role Management, Domain controller Promotion/Demotion, Active Directory trusts, Group Policy Management, User Profiles. Knowledge of Active Directory Federation Services (ADFS) & Directory Synchronization tool (DirSync). DNS Dynamic Updates, Name Resolution, DNS replication, Configuration. Hyper V configuration and troubleshooting Hyper V virtual machines. VMware (Configuring and troubleshooting Virtual Machines). Migration to another server, configuration. PowerShell: Troubleshooting Active Directory, Exchange server issues via PowerShell cmdlets or scriptlets while using the .NET libraries. Mail flow deployment and management with protection. Understanding of Management in SharePoint and Lync Online using PowerShell. Exposure in setting up SMTP relay server and have experience and logical understanding of devices setup. Knowledge of the underlying technology concepts like AutoDiscover, SOAP, RPC over HTTP, WS-Security, Free/Busy workflow, etc... Exposure to Exchange Web Services and its working and writing host applications using C#.Net in Visual Studio 2010. Troubleshooting and providing resolution for organization & recipient management related issues, mailbox, distribution & security group creation & assigning licenses, administrative role assignment (RBAC), and user mailbox data retrieval through E-Discovery, Disaster recovery (DAG) etc. for Enterprise Exchange Organizations. Documenting related troubleshooting process, building and maintaining a process knowledge base. Possess awareness and knowledge of Lotus Notes server and migration from and migration tools. Possess sound knowledge and understanding of the error messages Global Administrators experience in performing day to day Exchange administrative tasks. Worked with universities, academic institutions & Non Profit organizations in US, Canada, Europe EMEA & APAC regions in planning their Exchange Online Infrastructure. PERSONAL DETAILS         Name Father’s Name Date of Birth Gender Nationality Status Languages Known Permanent Address : : : : : : : :  Present Address :  Contact No : DECLARATION Romil Chaurasia Krishna Kumar Chaurasia 20-Sept-1986 Male Indian Single English, Hindi S/o Krishna Kumar Chaurasia, Railway bazaar, Haldwani-263139, Dist. Nainital, Uttrakhand Flat no. C1, Rashmi Residency, 21st Cross 9th main, NS Palya, BTM layout Second Stage, 560076 Bangalore - I hereby solemnly declare that all the information given above is true and correct to the best of my knowledge and belief. Place: Pune SIGNATURE Date: Romil Chaurasia