KPMG PORTUGAL Lisbon, Portugal
Cybersecurity Consultant Dez 2024 – Present
• Developed proposals for public sector on cybersecurity and privacy initiatives, with emphasis on legal, regulatory, and compliance standards, strengthening critical infrastructure.
• Defined and analyzed cybersecurity KPIs to measure system maturity, performance, and risk posture, recommending actionable improvements to strengthen defense.
• Conducted physical security assessments, mapped control gaps, and recommended mitigation strategies to reduce organizational risk exposure.
• Monitored, assessed, and prioritized vulnerabilities in banking sector systems, implementing mitigation plans that reduced exposure to high-risk threats.
• Managed third-party risk through the development of onboarding and continuous evaluation frameworks.
• Developed and delivered cybersecurity awareness and compliance training programs.
• Reviewed and enhanced internal policies and compliance documentation to strengthen governance and ensure regulatory alignment.
• Performed cloud security audits and in-depth testing of security controls to assess design, implementation, and operational effectiveness, providing risk classification and improvement recommendations.
DIUSFRAMI PORTUGAL, LDA Sintra, Portugal
Field Service Technician/ Customer Support | Smart Payment Terminals Aug 2021 – Dec 2023
• Configured and secured smart payment terminals, ensuring compliance with company policies and regulatory standards.
• Reduced client downtime by effectively identifying and resolving hardware and software issues, demonstrating strong critical thinking, problem-solving and analytical skills.
• Provided hands-on technical support to end-users, effectively addressing queries, resolving technical problems, and consistently ensuring high levels of customer satisfaction.
• Produced detailed records of technical issues encountered, resolutions applied, and services performed, ensuring compliance with defined SLAs while utilizing strong organizational skills and attention to detail to exceed KPIs.
• Actively engaged in continuous learning to stay updated about innovations and applied best practices to daily workflow.
Repair and Maintenance Technician | Smart Payment Terminals Aug 2018 – Aug 2021
• Successfully diagnosed and resolved hardware and software issues, demonstrating expertise in incident response.
• Created comprehensive diagnostic reports that effectively communicated symptoms and potential causes of issues.
• Ensured data integrity by effectively managing SIBS cryptographic communication keys.
• Performed final quality checks on all repaired terminals, ensuring adherence to specified standards and specifications.
**UBER & BOLT **Lisbon, Portugal
TVDE Driver (Second Job – Evenings and Weekends) Nov 2021 – Jan 2023
• Maintained excellent customer satisfaction ratings (4.96/5) over 2000+ trips, showcasing my dedication to clients.
CERTIFICATIONS
CC (Certified in Cybersecurity) – ISC2
AZ-900 (Azure Fundamentals) – Microsoft
SC-900 (Security, Compliance, and Identity Fundamentals) – Microsoft
FCF (Fortinet Certified Fundamentals Cybersecurity) – Fortinet
Word Expert, Excel Expert, PowerPoint Associate – Microsoft
TOOLS, TECHNOLOGIES & FRAMEWORKS
Tools/Technologies: Azure, AWS, TeamMate+, Splunk, Wireshark, ZAP, BurpSuite, DirBuster, Qualys, OpenVAS, Packet Tracer, PfSense, Snort, Fail2Ban, OSSEC, DiskPart, VeraCrypt, FlowCrypt, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Windows, Linux, SQL Server, MySQL, C, Ruby, JavaScript, HTML, CSS, PHP, Python.
Frameworks: ISO/IEC 27001, ISO/IEC 27002, DORA, NIST, CSA Cloud Controls Matrix, GDPR, CIS Controls, MITRE ATT&CK, OWASP Top 10.