Romero, Janice Arcon

To whom it may concern,

Hi there! My name is Janice P. Romero. I worked as a Call Center Representative with Sitel Philippines Corporation for 4 years, both handling Inbound and Outbound calls. I actually handled different field such as Delivery Customer Care Services, Technical Support Specialist, Email and Chat Support and was assigned at Payments-Collection Department.

I would say that I'm flexible and a fast learner. Our task was to provide excellent customer service under our Guidelines, Process and Procedures. We valued our customers and their time. And we assure that our customers are well served.

I am knowledgeable of MS Word, MS Excel, basic Powerpoint and Emails. I am capable of doing multitasking. I can work under pressure with minimal supervision. I'm an organized person, well-mannered, and friendly. I believe that my dedication, capabilities and experience best fits the position if available.