Romeo F. Atis Jr.-
-
89 Sapphire Street Saint Peter Village Brgy. Tangub, Bacolod City, Negros Occidental, Philippines, 6100
EDUCATION
Bachelor of Technology in Computer Engineering
Technological University in the Philippines
06/2001 – 03/2005
Cavite, Philippines
CERTIFICATES
TEFL (Teaching English as a
Foreign Language)
Certificate Identifier: qCReawEyIj
License Number:-
Overall Result: PASS
PROFESSIONAL EXPERIENCE
Project-Based Content Writer and Copywriter
Conducting in-depth research on industry-related topics in order to develop original
content.
Developing content for blogs, articles, product descriptions, and social media.
Proofread content for errors and inconsistencies.
Editing and polishing existing content to improve readability.
Conducting keyword research and using SEO best practices to increase traffic to the
company website.
Creating compelling headlines and body copy that will capture the attention of the target
audience.
Identifying customers' needs and recommending new content to address gaps in the
company's current content.
Affiliate Relations Manager/Content Writer
DSM Solutions LTD.
Mentoring customers questions about eBay and Shopify dropshipping.
Assist in resolving issues in customers' DSM Tool account either in chat or email.
Assist CEO in managing his dropshipping account, including research, product listing,
and processing orders.
Write how-to articles using DSM Tool to help customers.
Write dropshipping blog articles and upload them to the company's blog site
(WordPress).
11/2019 – present
Bacolod City,
Philippines
11/2016 – 11/2019
Tel Aviv, Israel
Online English Teacher
51Talk
Teaching the English language to Chinese Kids and Adults
02/2016 – 11/2016
Bacolod City,
Philippines
Customer Support Specialist
IQOR
Answer the support telephone line and respond to incoming requests such as mobile
number change, rate plan changes, sim subsidy unlock, credits and adjustments, etc.
Perform basic troubleshooting for smartphones and basic phones available in the
market.
02/2014 – 05/2015
Dasmariñas City,
Philippines
Service Engineer
Personal Computer Specialist Incorporated (PERCOM)
Respond to the company's client requests.
Install Operating systems and Applications on laptops and desktops and deploy them to
clients.
Troubleshoot, isolate, repair, and upgrade laptops, printers, and desktops computers.
Checked, configured, and updated Operating systems and applications using Remote
Desktop and LANDesk.
We performed virus clean-up and prevention by updating patches and service packs in
all computers.
We provide 24/7 support to all incidents, requests, inquiries, and complaints related to
I.T. - verification, and resolution, done over the phone, physical, and onsite support.
We are deploying Microsoft client utilities and administrative tools.
Managing network connectivity, workgroup/domain infrastructure, and Active
Directory.
Maintain and report I.T. asset inventory.
Perform preventive maintenance, break, and fixes.
Configuration of Microsoft Windows Server.
Manage Users and group accounts in windows.
Configure Networking and connectivity such as Local Area Networks and Wireless
networks on the user's laptop and desktops.
Call Management System Administration (Manual Ticket Monitoring).
REFERENCES
References available upon request
09/2005 – 10/2012
Makati City, Philippines
