Romelyn Baliwag Bolo

I’m Romelyn B. Bolo, a highly motivated, detail-oriented professional with a strong background in education, customer service, and administrative support—making me an excellent fit for a Virtual Assistant role. With a Bachelor’s degree in Secondary Education major in Biological Science and years of experience in both academic and corporate environments, I bring a unique blend of communication, organization, and multitasking skills essential to thriving in remote work settings.

Throughout my career, I’ve taken on diverse roles that required initiative, adaptability, and efficiency. As a teacher, I designed and implemented lesson plans, managed classrooms, handled administrative duties, organized school events, and maintained clear communication with students, parents, and colleagues. These experiences sharpened my skills in time management, scheduling, email handling, and document preparation—skills I can seamlessly apply in a virtual assistant position.

My time as a Customer Service Representative at Synchrony Global Services, Inc. further strengthened my problem-solving skills and taught me how to handle client concerns with professionalism and empathy. I regularly processed transactions, handled disputes, resolved issues, and provided proactive support—all while adhering to high-quality standards. These tasks equipped me with a strong foundation in customer relations, data entry, and CRM systems.

I also served as an Administrative Assistant/Contact Tracer for the Department of Interior and Local Government, where I was responsible for report generation, coordination with various agencies, and maintaining organized records. I received both an “Assistant Team Leader Award” and an “Efficiency Award” for my performance—proof of my reliability and commitment to excellence.

In addition to my work experience, I have attended multiple trainings in computer literacy, professional development, and communication—making me tech-savvy and eager to learn new tools and platforms.

As a Virtual Assistant, I offer a dependable, proactive, and flexible work ethic. I am confident in my ability to handle administrative tasks, customer support, calendar management, email correspondence, and content preparation. My passion for helping others, combined with a strong sense of responsibility and keen attention to detail, allows me to contribute effectively to any team or business.

I’m excited about the opportunity to work with clients remotely and provide high-quality assistance to support their goals and operations.