Romel Santos

Romel Abundio Cuadra Santos Address: Colonia Centro America no. H-503 Phone number:-,- Email:-ID No:-A Managua, Nicaragua Objective: I am applying for this position to be able to continue growing as person and a professional, developing my skills and increasing my knowledge and be able to contribute to this company's success. I am excited for having an opportinity to be part of your team and start a new journey. Education: • Jan 2014 – Present International Business at Universidad del Valle Managua, Nicaragua, currently finishing pensum on sundays to be completed by the end of 2019. • Jan 2013 – Dec 2013 business administration at UNICA • Jun 2012 – Dec 2012 Computers Technical Troubleshooting course at Recinto Universitario Pedro Aráuz Palacios Managua, Nicaragua. • Jan 2007 – jun 2007 Micro PC Operator course at SYDICOM Managua, Nicaragua • Jan 2001 – Dec 2006. Graduated in Science Letters and philosophy at Loyola High School Managua, Nicaragua. Experience: Business Manager for Nascar car wash 2006 - 2011 • Logistics and inventory tasks • Customer service management • Sold cleaning and car paint treatment chemical products and sold direct services to companies and individual customers to help the business growth. • Was able to make a client list of over 150 new clients and customers. Customer Service Representative at Accedo Technologies Jan 2011- March 2013 • Tracking Online orders. • Financial services such as refunds and payments. • Web Site Troubleshooting. • Credit card payments • Transactions disputes • Credit cards Payment arrangements and other banking services Connect international Mar 2013-may 2015. • Insurance billing collections specialist for US based collections company named wakefield and associates • Follow up with insurance billing and co payments • Met monthly collection goals of over 25000$ a month. • Met parameters and medical billing regulations such as grace periods, co insurance, co payments, insurance claims timeframes and deadlines, explanation of benefis letter. Sales representative/ sales coach Nestrix Corporation May 2015–Feb 2017 • Worked as a sales coach with a group of 10 members • Kept track of average sales per amount of calls and follow up with quality and performance behaviors to each of the group members • Managerial tasks such as scheduling, time adherence, corrective actions and recruitment.| • Sold Worldwide hotel reservations and tourist packages • Managed special events reservations, general information such as scheduling, transportation and room allocation. freelancer working from home as IBO for a US based company with a direct client 2017 - july 2019. • Provided sales and retentions services for a US company which supplies natural supplements. • Help to promote the product benefits and educate about the importance of including natural supplements in our daily diets. • Customer account managing Qualifications: • I am proactive and have multitasking skills. • I am a quick learner and hard worker. • A Leader and have problem solving skills. • Teamwork capable and also i can make critical decisions by myself. References: • Joseth Cantu Supervisor at Accedo Technologies tel. (505)- • Ricardo Gadea Supervisor At Stream Global Services tel. (505)- • Paola Ramirez International Business Career Director at UNICA tel.(505)-