Dagoy, Romel Lacerna
Blk 46, Lot 10 Sampaguita St., San Lorenzo Village Puan
Davao City, Davao Del Sur 8000
(- /--www.linkedin.com/in/rom-dagoy-/
https://www.upwork.com/freelancers/~-b90fdcf07f3
Career Objective
Seeking for an entry – level job from a company with a good working atmosphere and work dynamics in
where I can showcase and hone further my hard & soft skills as well as acquire new ones in order to
expand my skill set while providing satisfactory outputs and contribute success to the company.
Experience
Countrywide Medical
Cold Caller / Customer Service Representative
August 2020 – February 2021
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Managed to refer individuals to licensed
healthcare insurance agents to avail or
maximize health insurance plans.
VXI Global Holdings BV
Customer Service Representative
July 2019 – March 2020
•
Received calls from customers to cater
with
their
complaints,
provide
resolutions with their problems, and
answer them on their general inquiries
with a sense of urgency.
Skills & Competencies
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Skip Tracing
Cold Calling
Good written & verbal English skills
Proficient in computer software
systems (CRM’s, Office Applications)
Decent typing speed (at least 60 WPM)
Critical thinking
Detail – oriented
Adaptable
Highly dependable alone or with a team
Educational Background
Tertiary
Alleycat Tea House
BS Mathematics, University of Mindanao
Service Crew
July – November 2017
Primary – Secondary Education
•
Catered customer’s needs through acts
of service, mainly preparing and serving
foods and responsible for general
cleaning tasks.
S.Y 2010 – 2019
Assumption College of Davao
S.Y 2000 – 2010
