Romavic David

Romavic David Administrative & Executive Assistance | Program Management | Web Design & Video Editing Expertise Email:- LinkedIn: linkedin.com/in/romavic-david/ Summary Deep passion for and proven commitment to community-driven social impact work guided by anti-oppression and antiracist intersectional frameworks. Strategic planning and evaluations for programs, projects, and organizations. Equity and inclusion specialist in curriculum and training, organizational practices, and policy change. Expertise in long-term visioning and strategizing that push for bold systems change. Excellent analytic, writing, and communication skills. Research, teaching, and facilitation experience, and vast knowledge of leading and developing diverse teams. Languages Fluent in English. Professional Experience Illinois Unidos Administrative Assistant - Email, Calendar and Project Management, Google Drive Organization, Website Update/Design. February 2023 – Present ● Increased meeting efficiency by streamlining scheduling and follow-up processes. ● Improved team collaboration through implementing new communication channels and tools. ● Migrated team documents to Google Drive and created a standardized filing system, improving accessibility and efficiency. ● Designed and launched a new website section. ● Trained team members on Google Workspace tools and administrative procedures. ● Proficient in: Notion.so (or other digital productivity tools), Google Workspace, Canva, Adobe Suite, WordPress and video editing softwares. Urban Impact Seattle Administrative Assistant & Video Editor - Project Management, Data Management, Video Editing. November 2022 – December 2023 ● Elevate the visual quality by optimizing lighting and removing unnecessary pauses. ● Added impactful lower thirds, captions, and animations that seamlessly align with the organization's branding, fostering audience understanding and retention. ● Repurpose video into captivating clips optimized for the platform, complete with strategic calls to action like subscribe and like buttons to drive engagement. ● Spearheaded the migration of the organization's strategic planning and infrastructure to Monday.com, boosting productivity and streamlining processes for efficient project tracking. ● Streamlined overall reporting utilizing google sheet formula and pivot tables, facilitating seamless collaboration across teams. ● Proficient in: Monday.com (or other digital productivity tools), Google Workspace, Microsoft Office, Wondershare Filmora, Adobe Suite. National Black MBA Association Seattle and Black Education Strategy Roundtable Administrative Assistant & Website Management - Project Management, Data Management, Video Editing. May 2021 – 2023 ● Sent 25-30 emails/daily demonstrating a mastery in written communication and attention to detail. ● Coordinated with fundraising staff & vendors outside to set up events. ● Scheduled and coordinated virtual in-person meetings,events, travel and appointments with different departments. Romavic David Administrative & Executive Assistance | Program Management | Web Design & Video Editing Expertise Email:- ● ● ● LinkedIn: linkedin.com/in/romavic-david/ Organized and managed sensitive data input in over excel spreadsheets, retrieving and delivering information as needed. Create a more efficient workspace by proactively anticipating department needs. Led and managed the project, and assisted with strategic Planning & operational Implementation. Plantrix.io, It’s All Bigger Than Me, Dr. Kreslyn and Modern Consciousness Digital Creator & Website Management - Project Management, Graphic Design, Video Editing and UX/UI Designer. 2020 – 2023 (Project-based) ● Increased user engagement by 20% through user research and data-driven design decisions for their Web 3.0 metaverse SaaS product. ● Utilized Design Thinking methodology to identify user needs and iterate on prototypes, leading to a 15% reduction in development time. ● Collaborated with cross-functional teams to implement user-centered design principles, resulting in a 10% improvement in customer satisfaction. ● Designed and developed a user-friendly website that increased website traffic ● Collaborated with stakeholders and interns to ensure the website aligned with the organization's mission and branding. ● Utilized WordPress and design best practices to create a visually appealing and accessible website. StayNLove TV | Cedar Mill Fine Firearms | iBG - Administrative Assistant, Digital Creator and Social Media Manager 2021 – 2023 ● Manage email accounts for the network, including responding to inquiries, scheduling meetings, and coordinating travel arrangements. ● Maintain organized filing systems for digital documents. ● Assist with budget preparation and expense tracking. ● Manage social media accounts for non-promotional purposes (e.g., customer service, community engagement). ● Prepare presentations and reports for meetings. Manage guest speaker requests. ● Research and compile industry news and trends related to Web3 and products. ● Develop and implement a content strategy for all social media platforms (e.g., Twitter, Facebook, Instagram, YouTube). Create engaging content, including text, images, and videos, that aligns with the network's brand and target audience. ● Schedule and publish content across all platforms. ● Monitor social media activity and respond to comments and messages. Use social media analytics tools to track performance and measure success. ● Host live Q&A sessions with network personalities and experts. GGT Electronics Fort Lauderdale, FL - Administrative Assistant, Digital Creator and System Administrator/Technical Support. 2020 - 2021 ● Designed, implemented, and optimized operational solutions and processes, driving efficiency and productivity. Romavic David Administrative & Executive Assistance | Program Management | Web Design & Video Editing Expertise Email:- ● ● ● ● ● LinkedIn: linkedin.com/in/romavic-david/ Provided remote troubleshooting to clients, resolving technical issues quickly and effectively. Managed and maintained the Connectwise ticketing system, ensuring efficient issue tracking and resolution. Collaborated with vendor technical support and customer service to escalate and resolve complex client issues. Proactively managed system alerts, monitoring, and automation through RMM tools, guaranteeing secure and reliable client devices. Maintained Group Policy Objects (GPOs), Active Directory (AD), and Meraki devices through Windows Server and the Meraki Dashboard, ensuring optimal network performance and security. Twin City Federal Bank (TCF) Minnesota - Process Associate and Account Specialist. 2018 - 2020 ● Maintained meticulous attention to detail, ensuring accurate recording and processing of every check and funds transfer, mitigating potential errors and protecting client assets. ● Demonstrated unwavering commitment to data security and confidentiality, adhering strictly to company guidelines for financial information, safeguarding client privacy. ● Provided efficient and professional assistance to customers, handling account transactions like check orders and stop payments with accuracy and speed, even in a high-pressure environment. DELL Computers & MetroPCS - Customer Service Representative, Technical Support Representative and Team Leader. 2015 - 2018 ● Provided clear and accurate information on software maintenance requirements for warranties and best practices, ensuring system longevity and optimal performance. ● Contributed to process improvements, leading to enhanced customer service experiences. ● Responded to customer emails within set timeframes, resolved issues effectively and efficiently. ● Possessed strong analytical skills, capable of diagnosing and resolving computer malfunctions through meticulous hardware troubleshooting. ● Kept customers informed throughout the resolution process, providing estimated timelines and updates. ● Documented complex cases requiring higher support levels after thorough research and attempted solutions. ● Crafted detailed reports for dispatching the correct parts, ensuring first-time resolution for service requests. ● Meticulously reviewed and ensured the quality of support provided, upholding high standards. ● Managed the visual aspects of events (layout, programs, announcements), contributing to a seamless and impactful experience. Software and Programs expertise: Google Workspace Mailchimp Adobe Suite WordPress Canva Productivity Tools Microsoft Suite Figma Filmora 12 Squarespace Calendly (Monday.com, Notion, Asana and others)