Romasel Billones

OBJECTIVE My objective is to obtain a position in a professional office environment where my skills are valued and can benefit the organization. An enthusiastic individual with 2 years experience looking to utilize my skills communication strengths and to maintain customer satisfaction and improve customer experience with The company through my proven problem solving skill, customer experience and product knowledge. ROMASEL A BILLONES PESIONAL DETAIL  Zone 8 Purok 3 Sitio Manseta, Cupang Antipolo - -  04/06/2000 EXPERIENCE RESULTS CX 08/28/2019 - 09/03/2020 CUSTOMER SERVICE REPRESENTATIVE HANDLED HEALTH CARE ACCOUNT (WELLCARE) EPERFORMAX 09/06/2021 - 11/10/2021 CSR HANDLED TELCO ACCOUNT (T-MOBILE) TELEPERFOMANCE 07/05/2022 - 10/14/2022 TECHNICAL SUPPORT REPRESENTATIVE Handle Telco (DTV-ATNT) CONCENTRIX 10/17/2022 - 02/04/2023 CSR HANDLED SEASONAL ACCOUNT HEALTH CARE (NORTH STAR) WNS GLOBAL SERVICES 03/10/2023 - 07/06/2023 River Cruise Specialist Trained For Cruise account and Seaware EDUCATION SAN JOSE NATIONAL HIGHSCHOOL 2019 ALS GRADUATE SKILLS COMPUTER LITERACY -------Level: Novice MICROSOFT -------Level: Skillfull Data Entry -------Level: Skillfull customer service -------Level: Experienced Writing -------Level: Expert Technical Support -------Level: Experienced HIPPA TRAINED -------Level: Experienced Seaware Trained-------Level: Experienced CRM trained-------Level: Experienced REFERENCE JULIFER Lumacang - Customer Service Representative Concentrix E :-M :- Vanessa Ybanez - CUSTOMER SERVICE REPRESENTATIVE CONCENTRIX E :-M :- Signature: