Rolisa Inopia

ROLISA CONDE INOPIA PHILIPPINES 10 JP BURGOS STREET, BARANGAY SANTA ANA TAGUIG CONTACT PROFILE Whatsapp :---Linkedin.com/Rolisa Inopia Skype:lisaaainopia19@hotm ail.com I’m confident and determined Customer Service Representative who has experience in a wide range of client satisfaction and providing a good services to clients, and well developed the time management abilities. Accustomed to working in fast-paced business environments. PROFESSIONAL EXPERIENCE EDUCATION Andres Bonifacio Campus Pag-asa Street Senior High-school K12 Customer Service Representative Teleperformance | Pasig City, Philippines | October, 2019 - December, 2020  Arellano University Accountancy, Business, and Management (ABM) 2016 -2018 Customer Service Associate Amazon In- House|Pasay City, Philippines | October, 2021 - January, 2022  SKILLS  Communication Skills  Problem Solving Abilities  Time management Skill  Professionalism  Patience  Editing Skills  Product Knowledge  Customer Service  Phone Skills Assisting customer, providing successful solution in a polite manner using active listening to ensure the customer assist them properly on their concern. Establishes policies by entering customer information, confirming pricing. Informs customer by explaining procedures, answering question and providing information. Maintains communication equipment by reporting problems. Operations CSR II Telus International|Taguig City, Philippines | May, 2022 - March, 2023  Maintain Strong company product and service knowledge to better assist customers with concerns question and general education. Awards & Honors Telus International/2022 Top 2 BASECAMP