Roldan Pasnan

ROLDAN PASNAN II General Virtual Assistant Summary A dedicated and detail-oriented virtual assistant specializing in data verification, lead generation, and managing accurate data records. With a strong commitment to learning and growth, I bring a fresh perspective and a positive attitude to every project. Experience GetUpside Operations Support 2018 - 2023 Provided critical operations support for a startup software company by meticulously reviewing gas station, grocery, and food receipts to determine eligibility for cash backs and detect potential fraudulent activities. Ensured accuracy and compliance with company policies by conducting thorough, detail-oriented assessments of each receipt, contributing to the integrity and efficiency of the company's cash-back program. --Pagadian City, Zamboanga Peninsula, Philippines Language English Outsourced Lead Generation Assistant 2019 - 2021 Collaborated with an outsourced team to gather and compile contact information, leveraging tools like ZoomInfo and LinkedIn Sales Navigator. Played a key role in building accurate and targeted contact lists by verifying data against client requirements, ensuring that the information was precise and met the specific needs of each project. Contributed to the overall success of client campaigns by delivering high-quality, reliable data. Filipino Cebuano Skills Lead Research & Qualification Data Entry and Jollibee Food Corporation Crew Member 2018 - 2019 Provided excellent customer service by taking orders, preparing food, and handling transactions in a fast-paced environment. Maintained cleanliness and organization in work areas, adhered to food safety standards, and collaborated effectively with team members to ensure efficient operations during peak hours. Management Operations Support Fraud Analysis Administrative Assistance Education Southern Mindanao Colleges Bachelor of Secondary Education - Social Studies 2018 - 2020