Rolando Navarra

 Galaxy St., Tanke, Talisay City, Cebu 6045 Philippines Email Address:-Mobile #: - / - Tel #: - ROLANDO O. NAVARRA SUMMARY: My work experiences and skills acquired in my previous employers has broadened my knowledge and expertise through hard work and determination for which has developed my personality to the fullest of being a responsible and quality conscious individual. The biggest challenge in my career is to deal with different customers from all over the world (such as US, Canada, Europe, Sri Lanka, India and others). I oversee the overall operation of many groups composed of Team Assistants and Squad Leaders designated to a specific set of projects with the aim of achieving timeliness in delivery with the required quality levels utilizing efficiently the physical and human resources available to obtain profitability. I am also responsible for the team’s progress and all its members (approximately composing of 70 production associates). My duties and responsibilities focus more on these areas: Operations Management, Planning and Personnel Management. Since I have to pursue a better opportunity, I have decided to go to work abroad (Taiwan) for the position of a Technician (Operator of robot machines and Internal Process Quality Checker) for which add and enhance my skills and knowledge in the production area of responsibility. SPECIAL SKILLS: With broad knowledge in different computer operations such as MS Word, MS Excel and other MS Office applications and programs and other clerical services. Handling and leading people in the production area. WORK EXPERIENCE: Stock Clerk – SM Multi-Store Corporation - Cebu for 5 months (February – July 1995). Data Control Clerk – Innodata Phils. Inc. – Cebu for 11 months (October 1995– September 1996). Formatter - Innodata Phils. Inc. – Cebu for 1 year (October 1996 – October 1997). Team Assistant - Innodata Phils. Inc. – Cebu for 3 years (November 1997 - October 2000). Project Manager - Innodata Phils. Inc. – Cebu for 1 year and 7 months (November 2000 – June 2002). Team Manager – Cebu Conversion Corp. – Cebu for 5 months (June 2002 – November 2002). Team Manager – Innodata XML Content Factory Inc. – Mandaue for 2 years and 5 months. (November 2002 – April 2005). Loan/Sales Consultant - HSBC Bank, PS Bank, Standard Chartered Bank, RCBC Bank, Citi Financial and Hi-Trust Finance Corporation, PhilamLife Insurance Company, SunLife Financial Plans, Inc., Pearl Asia Brokerage – Real Estate - June 2004 up to June 2006 (part time – commission base). Marketing Manager - Josnu Engineering Sales and Services – for 1 year and 2 months (April 2005 – June 2006). Technician (robot machine) and Internal Process Quality Checker – Showa Denko HD Trace, Taiwan for 2 years and 6 months (June 2006 – January 2009). SEMINARS ATTENDED: CUSTOMER SERVICE SEMINAR – July 1998, conducted by Mr. John Moro at Innodata Phils. Inc. – Cebu. ISO AWARENESS SEMINAR – October 1998, conducted by Ms. Gina Duran, QMS Manager – IPIC at Innodata Phils. Inc. – Cebu. WRITING FOR CUSTOMER SERVICE SEMINAR – November 21, 1998, conducted by Ms. Zenaida M. Perpetua at Innodata Phils. Inc. – Cebu. TEAM BUILDING SEMINAR – December 8, 1998, conducted by Ms. Cielito Osumo at Innodata Phils. Inc. – Cebu. BASIC SUPERVISORY SKILLS SEMINAR – March 20-26, 2001, conducted by Mr. Tomas Aparece at at Innodata Phils. Inc. – Cebu. FIRE PREVENTION, SUPPRESSION AND CONTROL and BASIC SEARCH and RESCUE – May 22-23, 2001, conducted by SF03 Ruber B. Lugay and SF03 Bernardo C. Del Mar at Innodata Phils. Inc. – Cebu. ORGANIZATION OF FIRE BRIGADE & EVACUATION PLANNING SEMINAR – September 17-18, 2001, conducted by SF03 Ruber B. Lugay and SF03 Bernardo C. Del Mar at Innodata Phils. Inc. – Cebu. FRONTLINE LEADERSHIP SEMINAR – May 7-8, 2002, conducted by Mr. Marion Macalalad at Innodata Phils. Inc. – Cebu. WORK VALUES AND ETHICS SEMINAR – June 20-21, 2002, conducted by Mr. Marion Macalalad at Innodata Phils. Inc. – Cebu. FOUNDATION FOR MANAGEMENT (Improving Personal Effectiveness; Communication Skills; Time Management; and, Problem Solving and Decision Making) SEMINAR – September 18-19, conducted by Mr. Marion Macalalad at Innodata Phils. Inc. – Cebu. TEAM BUILDING SEMINAR – June 16-17, 2004, conducted by Ms. Janet Chua at Costabella Hotel and Resort at Mactan, Lapu-lapu City. EDUCATIONAL ATTAINMENT: Bachelor of Science in Commerce – Banking and Finance, University of San Jose-Recoletos - 1989 – 1991 Member, JMEC Member, JMS Member, NSO Bachelor of Science in Electronics and Communications Engineering, University of San Jose-Recoletos, 1991 Associate in Computer Science, Asian College of Technology (previously Asian Computer Institute) – 1992 – 1994 (Graduated) ACHIEVEMENTS / EXPOSURES / ATTAINMENTS: Awarded with a Certificate of Exemplary Performance as the best Data Control Clerk of the Group/Shift for the year 1996 at Innodata Phils. Inc. – Cebu. Awarded with a Certificate of Exemplary Performance for having a perfect attendance for the year 1998 at Innodata Phils. Inc. – Cebu. Appointed as Team Leader of Innodata Disaster Control Group headed by Ms. Gina Duran, Disaster Control Group Chairman. Appointed as Trainor for 4 Innodata West Projects at Legaspi, Albay, Philippines for 5 weeks. REFERENCES: 1. Mrs. Lucila Sartagoda Manager, Lapu-Lapu City, Cebu Branch Mercury Drug Corporation Lapu-Lapu City, Cebu, Philippines Contact No.: - /- 2. Mr. Frederick Suico Manager, Central Healthcare Xerox Business Services Philippines Skyrise 1 Bldg, Asiatown IT Park Contact No.:- 3. Mr. Eleazer Moradas Supervisor Vibal Publishing House, Inc. Lahug, Cebu City, Philippines Contact No.: - PERSONAL DETAILS: Birthdate:October 24, 1972 Gender:Male Status:Married Nationality:Filipino Height:5’6” Weight:128 lbs.