Rolando Mendoza

Resume Rolando B. Mendoza- Career Summary • Experienced professional with planning, organizational, time management, presentation, and communication skills that balance work and ad-hoc responsibilities in a timely and professional manner. • Significant experience with Windows, VB.NET, C#, .NET Framework, PHP, SQL Server, Oracle, and business systems. Professional Experience 1. Sr. Project Manager, Genesys Telecommunications Laboratories Ltd. – May 2017 - Present (Implements PureCloud, the industry's leading telephony, customer engagement and call center solution to customers in the Asia Pacific region) Accomplishments: • Successfully implemented PureCloud at the University of New South Wales Global, and University of New South Wales Future Students. • Successfully implemented PureCloud at the Australian Red Cross and at IT One (Thailand). 2. Project Manager, Appterra Inc (formerly Summa TG) – Apr. 2010 – April 2017 Accomplishments: • Successfully managed the development and implementation of a business intelligence system using Talend and Pentaho Business Analytics for GS1, a company that maintains the registry of all consumer products worldwide. • Successfully managed the development and implementation of an asset management and billing system using C#/ASP.net for Miller Environmental, a Texas-based hazardous waste management company. • Successfully managed the development and implementation of the Customer Application Tool using C#/ASP.net for ComEd (Commonwealth Edison), an electric distribution company in Illinois. 3. Project Manager, OutsourceIT – Sep 2004 - Mar 2010 Accomplishments: • Developed and implemented websites for Global Beer Exchange (Codeigniter), and OutsourceITPhils, using PHP/MySQL. Also implemented websites for ACG Consulting and DigityzeIT as over-all architect and project manager. • Developed a Market Collection system for Prestonsburg Corporation which operates the Malabon public markets, and also for ALC Development Corporation which operates the Taguig, Kalentong and Meycauayan public markets, using C# for the desktop and for the Palm Treo 750 PDA running on Windows CE 6.0. • • • • Developed and implemented the Shipment Tracking system and the Inventory Valuation system for Alternative Foods, using Visual Basic 6. Developed and implemented an inventory and accounts receivable system for USA Hardware, using Visual Basic 6. Developed and implemented a Property Sales system for Kamagong Builders, using Visual Basic 6. Developed and implemented a text messaging system for Home Radio, using Visual Basic 6. 4. Project Manager, CPI (Computer Professionals, Inc.) - May 1995 to Aug 2004 Accomplishments: • Designed and developed an SMS application for the Windows platform, using Visual Basic 6 for the user interface, and SQL Server 2000 for the database. • Implemented GENIISYS, the graphical, Oracle-based non-life insurance information system package at Fortune Guarantee Insurance Corp., CityState Insurance Corp., Nicphil Insurance Corp., and Covenant Assurance Corp. • Supervised the Y2K conversion of the Non-Life Insurance Information System package at Citystate Insurance, and Metro Insurance Corp. • Implemented the Non-Life Insurance Information System package at Meridian Insurance Corp. • Designed and implemented the Cash Disbursement System at Pioneer Insurance Corp. • Designed, developed, and implemented the Credit and Collection System at Philippine Telephone Directory Incorporated. 5. Class Manager, STI (Systems Technology Institute) - Jun 1992 to Apr 1995 Accomplishments: • Conducted mainframe COBOL/CICS courses for STI's non-corporate business. • Conducted AS/400 courses for STI's corporate accounts. 6. Assistant Manager, Citibank - Jun 1988 to Oct 1991 Accomplishments: • Customized and implemented the CA/SA System and the Security System on the IBM AS400, using RPG 400. • Enhanced Citibank's Treasury Operations System on the IBM S/38, using RPG III. 7. Senior Analyst/Programmer, SVIC (Software Ventures, Int’l Inc.) - Oct 1985 to May 1988 Accomplishments: • Designed, developed, and implemented FGU Insurance's Claims System on the IBM 4340 mainframe, using COBOL. • Designed, developed, and implemented the external interface to Coca Cola Bottlers' Accounting & Sales Information System on the IBM S/36, using RPGII. 8. Junior Programmer, AG&P (Atlantic Gulf & Pacific Co.) - Dec 1982 to Sep 1985 Accomplishments: • Developed, and implemented AG&P’s Manpower Resources System on the IBM S/34, using RPG II. • Co-developed AG&P's Accounts Payable System on the IBM S/34. • Enhanced AG&P's Accounts' Receivable System and Inventory Control System on the IBM S/34. Trainings 1. Project Management 2. AS/400, For Experienced Implementers 3. Project Management 4. Comprehensive Retail Environment 5. S/38 Fundamentals 6. RPG II Programming Education B.S.C., Management - Letran College, 1979 - Ernst & Young, Aug 1995 - IBM, Jun 1989 - I/ACT, May 1989 - CitiBank, Aug 1988 - IBM, Jul 1988 - IBM, Jan 1983