ROLANDO T. LOPEZ JR.
#4835 Villa Verde Sub Division, Buñao,
Dumaguete City, Negros Oriental 6200
Mobile No.: -
E-mail:-| fb.me/vortexvibez
OBJECTIVE
To exceed the expectations assumed by the company and to commit and uphold its goals and objectives.
WORKING EXPERIENCE
POSITION
Customer Service Rep.
COMPANY
Teletech
FROM
Oct. 15, 2021
TO
July 19, 2023
Jan. 8, 2013
May 10, 2016
February 2011
October 2012
August 2009
December 2010
Jan 6, 2009
July 28, 2009
Oct. 10, 2008
Dec 02, 2008
January 2008
August 30,2008
Card Sales Dept. Ortigas Center, Pasig City
September
2007
January
2008
Prima Carta Tele Center
March 2007
September 2007
Robinson's Cybergate 2F, Negros South Road,
Bacolod, 6100 Negros Occidental
Customer Service Rep.,
Business Process
Delivery Associate and
Order Manager
Outbound Agent/
Telephone Qualifier
Accenture Inc. - Global One Bldg.
Bagumbayan, Eastwood City, Cyberpark (ECommerce Ave. corner Palm Tree Ave.) Quezon
City, 1110, Philippines Phone#:-
Assure Advertising And Promotions
Services
Unit 1802 The Centerpoint Bldg. Garnet corner
Julia Vargas St., Ortigas Center, Pasig City 1605
Outbound Agent/
Telephone Qualifier
Fon Holstein Green Inc.
Outbound Call Center
Agent
MediaLink Contact Solutions Inc.
Outbound Call Center
Agent
PNI-KMPG INC
Project Stopwatch
Tester / Technical
Assistant
Globe Telecom, Inc.
Sales Associate
Banco de Oro Universal Bank
Telemarketing Officer
Dumaguete City, Negros Oriental
16/F Asia Premiere Suites
`The Peak Tower
107 LP leviste St. Salcedo Village
1226 Makati City, Philippines
34th floor, Raffles Corporate Center, Emerald
Ave., Ortigas Center, Pasig City
Ortigas Center, Pasig City 1605
Globe Telecom Plaza 1
Pioneer corner Madison Streets
1552 Mandaluyong City
Account: Citi Bank
EDUCATIONAL BACKGROUND
Tertiary
Bachelor of Science in Commerce (Major in Banking and Finance)
Foundation University - Dumaguete City
June 1998 to March 2003
Secondary
Negros Oriental High School
Dumaguete City
June 1993 to March 1997
Primary
West City Elementary School
Dumaguete City
June 1987 to March 1993
INTEREST AND SKILLS
•
•
•
•
•
•
•
•
Proficient in MS Office(Typing 35WPM)
Good working ethics
Creative
Willingness to learn
Ability to work under Pressure and less supervision
Knowledge in Retention and Collection
Team player
Resolutions and Customer Experience driven
PERSONAL DATA
Height
Weight
Age
Color
Religion
Birth Date
Birth Place
Agency
:
:
:
:
:
:
:
:
5ft., 9 inches
165 lbs.
43
Fair
Roman Catholic
March 28, 1980
Dumaguete City, Negros Oriental
Staff Alliance Inc. (www.staff-alliance.com)
LANGUAGE SPOKEN
English US/UK, Tagalog, Cebuano
CHARACTER REFERENCE
ADELA OGENA
MARIVIC BARCENAL
Mobile Number: -
Teletech - Supervisor Trainer
Robinson's Cybergate 2F,
Araneta Avenue, Singcang,
Bacolod City
Mobile Number: -
Accenture, Virgin Media Business UK
Team Manager
KRISTINE DELUESTE MOLEÑO
Mobile Number: -
Teletech - Team Leader(T-Mobile USA)
Robinson's Cybergate 2F,
Araneta Avenue, Singcang, Bacolod City
JEFFREY SILVA
Mobile Number: -
Operations Manager
Virgin Mobile UK and Virgin Media Business UK
Accenture Inc. (Eastwood City, Metro Manila)
JEN PRECIOSO
Phone number: -
Teletech - United health Care (UHC)
Team Manager
AARON PAQUIT
Phone number: -
Teletech - United health Care (UHC)
Teletech Bacolod Trainer
I hereby affix my signature as to the validity of these statements.
ROLANDO T. LOPEZ JR.
