Rolando Ongonion De Jesus Jr.
148 Salinas Bacoor Cavite
Philippines 4102
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Personal Information:
Birthday: 01/16/1982
Civil Status: Single
Age: 35
Religion: Catholic
Education:
Castle park High School
Chula vista california 91911
Southwestern College
Address: 900 Otay lakes Rd. Chula Vista Ca, 91910
Work Experience:
Taskus Deliveroo outbound
Imus Cavite Lumina
Feb 4 2016 to present
Descriptions:
Taking outbound calls with customer and restaurant. Mostly calling restaurant to accept new orders. If orders are rejected, we will notify customer of the reason why and advise to place another order if willing to. We also process credit and refund when needed.
Ibex paranaque
July 2015-october 2015
Directv and at&t sales account
Descriptions:
Promoting direct t.v channels and at&t wireless phone.
Fis- American express prepaid
Magallanes Makati
Nov 2014- June 2015
Descriptions:
Taking calls about their prepaid card, why its not working, change address, make payments, adjustments, card replacement. Etc
Xerox-Humana
mall of asia
Jun 18 2014- oct 2014
Description
Assisting providers with their health insurance. Benefit and claims
Exl mall of asia
April 2014 -Jun 2014
Description:
Taking calls from provider assisting them with their claims and benefit, providing information about the bill status.
Sykes capital one and Wells Fargo
Burgundy Makati
June 2012- Jan 2014
Descriptions:
Taking calls about customer bill, explaining the bills, dispute change address, payments, process new card. Card replacements,
Apac
August 15-2011-feb 2012
Ala-bang
Descriptions:
Taking callings from providers assisting them with their claims and benefits, explain why their claims are not billed for their patients. Assist provider whether if their patients benefits are eligible.
TelePerformance
September 21 2010- Jan 16 2011
Pa-say manila
Descriptions:
Taking calls from customer assisting them with their bills. Explain why there bill is too high. Billing dispute and basic troubleshooting.