Rolando de Jesus Jr.

Rolando de Jesus Jr.

$3/hr
I worked as a call center agent for non voice and voice accounts.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
43 years old
Location:
Cavite, Bacoor, Philippines
Experience:
4 years
Rolando Ongonion De Jesus Jr. 148 Salinas Bacoor Cavite Philippines 4102 - Personal Information: Birthday: 01/16/1982 Civil Status: Single Age: 35 Religion: Catholic Education: Castle park High School Chula vista california 91911 Southwestern College Address: 900 Otay lakes Rd. Chula Vista Ca, 91910 Work Experience: Taskus Deliveroo outbound Imus Cavite Lumina Feb 4 2016 to present Descriptions: Taking outbound calls with customer and restaurant. Mostly calling restaurant to accept new orders. If orders are rejected, we will notify customer of the reason why and advise to place another order if willing to. We also process credit and refund when needed. Ibex  paranaque    July 2015-october 2015 Directv and at&t sales account Descriptions: Promoting direct t.v channels and at&t wireless phone. Fis- American express prepaid Magallanes Makati Nov 2014- June 2015 Descriptions: Taking calls about their prepaid card, why its not working, change address, make payments, adjustments, card replacement. Etc Xerox-Humana mall of asia Jun 18 2014- oct 2014 Description Assisting providers with their health insurance. Benefit and claims Exl  mall of asia April 2014 -Jun 2014 Description: Taking calls from provider assisting them with their claims and benefit, providing information about the bill status. Sykes capital one and Wells Fargo Burgundy Makati June 2012- Jan 2014 Descriptions: Taking calls about customer bill, explaining the bills, dispute change address, payments, process new card. Card replacements, Apac August 15-2011-feb 2012 Ala-bang Descriptions: Taking callings from providers assisting them with their claims and benefits, explain why their claims are not billed for their patients. Assist provider whether if their patients benefits are eligible. TelePerformance September 21 2010- Jan 16 2011 Pa-say manila Descriptions: Taking calls from customer assisting them with their bills. Explain why there bill is too high. Billing dispute and basic troubleshooting.
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