Rokibat Omolara Matanmi

ROKIBAT OMOLARA MATANMI Abuja, FCT, Nigeria | - |-PROFESSIONAL SUMMARY Highly organized and detail-oriented Virtual Assistant with over 5 years of experience supporting executives and teams remotely. Proficient in managing schedules, handling correspondence, and maintaining organized digital filing systems. Skilled in Microsoft Office, Google Workspace, Trello, Slack, and Canva. Reliable, tech-savvy, and solutionsdriven with a strong customer service background and a commitment to excellence. CORE COMPETENCIES - Administrative Support (Virtual & On-site) - Calendar & Email Management - Customer Service & Client Communications - File & Records Management (Cloud & Local) - Data Entry & Document Formatting - Research & Report Writing - Travel & Meeting Scheduling - Invoice Preparation & Basic Bookkeeping - CRM & Project Management Tools - Digital Collaboration & File Sharing TOOLS & PLATFORMS - Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) - Trello, Slack, Canva - Zoom, Microsoft Teams, WhatsApp Web - PDF editors & Online Form Builders PROFESSIONAL EXPERIENCE Secretary Afagaf Company Ltd | Abuja, Nigeria Sept. 2022 – Present - Manage executive schedules, organize meetings, and coordinate logistics. - Draft and format reports, maintain correspondence, and handle sensitive documents. - Monitor inventory and liaise with vendors to secure cost-effective office supplies. - Maintain both paper and digital records for operational efficiency. Secretary XEM Consultants Ltd | Abuja, Nigeria Feb. 2020 – Aug. 2022 - Supported senior management through calendar control, travel arrangements, and document preparation. - Maintained office records and implemented digital filing practices. - Scheduled appointments, managed communications, and conducted client followups. - Recorded expenses and assisted with bookkeeping tasks. Cashier Xclusive Corporate and Office Supplies Oct. 2019 – Feb. 2020 - Processed customer transactions with a high degree of accuracy and service. - Maintained secure cash drawers and reconciled discrepancies. Manager / Administrator Alvin Haircuts | Ibadan, Nigeria Aug. 2018 – Oct. 2019 - Oversaw customer service and daily operations of the barbershop. - Handled appointment scheduling, inventory management, and client relations. - Increased revenue through exceptional service and promotional strategies. EDUCATION University of Abuja (In View) Bachelor of Science, Business Administration Our Lady of Apostle Secondary School, Ibadan Senior Secondary School Certificate (SSCE), 2015 CERTIFICATIONS - Proposal & Report Writing for the Millennial Client – May 2021 Customer Relations Workshop – March 2021 Digital Marketing Workshop – June 2022 Customer Service- Fundamentals Course Certificate by Oleren – April 2024 Project Management Basics Certificate by Oleren – April 2024 Foundations: Data, Data, Everywhere by Cousera – June 2024 Professional Diploma of Virtual Executive Assistant by Udemy – June 2025 Virtual Assistant Training, a Complete Guide by Udemy – June 2025 LANGUAGES English: Fluent REFERENCES Available upon request.