Rojohn A. Hernia, Sr.
Phase II Blk. 34, Lot 13 Cowbird St, Deca Homes Indangan, Indangan, Davao City 8000
Mobile No. - | Skype: rojohnh | E-Mail:-/-
Objective: To obtain a challenging position in a prestigious company in which I can utilized my experience, diversified good technical
skills and contribute to the positive growth of the organization which will result in my personal career growth and
translating them into executable strategies for your firm.
Summary of Qualifications:
→ Dedicated Network and System Engineer / Administrator with data and telecommunications experience.
→ Expertise in networking technology, Windows Servers and Linux Servers, Monitoring Systems, Automated Backup
Systems and network disaster and recovery, data network security, and wireless security including VPN systems,
firewalls and load balancers.
→ 10+ years supervisory experience and staff management and Dept. Head
→ Working knowledge of a significant subset of technologies including: Linux (Ubuntu, RedHat, Centos, Debian,
ArchLinux), HTML, MySQL, MariaDB, MongoDB, PostgreSQL, Bash / Shell scripting
→ Data center setup, design, implementation, management and maintenance
→ Cloud Technology (AWS, Google Cloud, Azure, Digital Ocean, Rackspace, etc)
→ DevOps automation tools (Kubernetes, Puppet, Ansible, Docker, Jenkins)
Personal Profile:
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Senior-level IT professional with 12+ years of Information Technology experience who provides top-notch
service, sets high standards, and exceeds expectations.
Employee of the Year 2010 and Best IT Support of the Year 2016 recognition award
Proven ability to analyze and balance facts, priorities, resources, constraints and alternatives to make sound
decisions and recommendations.
Build and designed 100+ systems and network US and Canada wide, assuring stability, durability and security.
Able to manage multiple assignments, priorities, and projects in a fast-paced and demanding environment.
Extensive blend of technical and business analysis skills to ensure successful implementations.
Managed to work on fully virtualized server environment with automation
Proven skills in proactive monitoring, identification and mitigation of potential issues.
Highly motivated, dependable trouble-shooter and problem-solver.
DevOps enthusiast and tools like Kubernetes, Ansible, Jenkins, Docker and Puppet for automatic configuration and
deployment.
Extensive experience with more advanced Linux networking concepts (bridging, iptables, iproute2, VPN, etc),
automated cron /bash scripting knowledge.
Demonstrative understanding of concepts and applications in networking, storage, and virtualization.
Willingness and availability to work a variety of fluctuating schedules.
Valued contributor who performs confidently and effectively under pressure and thrives on challenge.
In-depth knowledge and experience in enterprise network systems planning, design, configuration, and
management.
Effective network troubleshooting and problem solving skills with software, server, and hardware devices.
Solid skills in network integration with database systems, web server, application server, and desktop
applications.
Exceptional scheduled appearance / yearly perfect attendance record.
Excellent technical skills along with network systems administration and project management skills.
Enthusiastic learner who quickly grasps new concepts and technical skills.
Motivated achiever who guides organizations in applying technology to business settings, provides added
value, and creates project deliverables in a timely manner.
Successful projects as IT Infrastructure Engr. / Systems Admin / Server support:
Osiris Browser - https://downloads.decenternet.com/osiris/
Decenternet (Korean Client) - https://decenternet.com
Coineru (Panama / Switzerland) - https://coineru.com
Zero Boundaries Global web solutions (US) - https://www.zbglobal.com
Code It Smartly (German Client) - https://codeitsmartly.com
The Hypernet (Switzerland) - http://hypernet.space
Global WholeSales Telecom Services (US) - http://www.gwtsllc.com
Professional Experience:
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Network Administrator I – Callbox Sales and Marketing, 3 Floor Avescor Blgd.
M.H. Del Pilar St., Molo, Iloilo City 5000 (June 2007 – May 2008)
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Served as sole desktop analyst providing technical support for 500+ users in the office.
Consistently delivered rapid, outstanding service and support, resulting in a high level of customer satisfaction; kept users
updated on resolutions.
Supported multiple major corporate-wide system upgrades and office relocations.
Frequently resolved issues with little or no supervision.
Helpdesk support specialist, closing assigned multiple daily tasks via user request.
Coordinated installations for network printers in the company.
Instructed users on new printing system.
Installed and upgraded 300+ PCs in conjunction with new host system.
Assisted in configuring and rolling out PC hardware and printers for users at external company job.
Maintained up-to-date knowledge of changing technology to benefits of employees/users.
Cited by supervisor as “extremely thorough, proficient and knowledgeable” about user base and praised for frequently
volunteering for assignments above and beyond daily job description, as well as delivering on-time, complete solutions, doing
whatever it took to get the job done, keeping coworkers and management well informed, offering suggestions to improve
teams’ efficiency, and providing expedient resolutions to user problems.
Saved travel time to remote location office several hours away and quickly solved user problem by deploying new remote
software package to resolve/diagnose user issue.
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Senior Systems Administrator (IT Dept. Head) – Callbox Sales and Marketing, 9 Floor LandCo Bldg.
J.P. Laurel Ave., Bajada, Davao City 8000 (May 2008 to Dec 2016)
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Responded to, evaluated, and prioritized incoming phone and email requests for technical assistance from users experiencing
problems with hardware, software, networking, and other computer-related, Web, and telecom technologies.
Awarded as Employee of the Year 2010
Awarded as IT Support of the Year for 2016
Manage and Maintain Fully Virtualized Server Environment (ProxMox VM)
Planned and implemented system changes and adjustments in a way that maximizes system availability
Day-to-day Hardware / Software support of all Servers, equipment’s and devices (i.e., firmware upgrades, errors/failures,
configuration, etc.)
Responsible for the installation, design / layout, and maintenance of all network components within a company.
Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
Up to date administration of Systems Backup automation and restoration process Implemented open source monitoring system
(Nagios, NTOP and MRTG)
Initialize to manage and migrated Servers into Virtual Servers to reduce company power cost expenses.
Oversee projects related to the installs or upgrades of servers, storage, network equipment (routers, switches, etc.), telephony
equipment, desktop and mobile technologies, etc.
Diagnosed network connectivity issues and coordinate with service providers for resolution of circuit outages. Ensures high availability
for the entire organization.
Operation and maintenance of all security technologies centric to networks, perimeters, and gateway security solutions.
Keep up with evolving risks, new developments in the security industry, and industry best practices in risk management techniques.
Coordinate the maintenance and upgrades of the infrastructure solutions in a qualitative, timely, and cost efficient way.
Provided prompt, accurate, and respectful support to users, employing high degree of customer-service skill and technical expertise
while ensuring customer satisfaction.
Took initiative to learn company internal organizational structure to optimize problem-resolution efficiency.
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Helpdesk administrator, assigning daily task to my group created by users.
Applied troubleshooting techniques to verify solutions.
Creating and managing company and employee webmail account using CPanel.
Contributed ideas to improve customer service and suggested ways for second-level support to interact with customers and remain in
the loop.
Quickly learned new tasks and rapidly resolved customer problems.
Logged incoming calls and email to Solutions Center into call-tracking database.
Escalated trouble tickets to specialized staff for resolution.
Technical Supervisor - Urban East Developments, Inc. (On-Call Contractor - Oct 2011 to May 2012)
Suite 076 7th Floor Pryce Tower, Pryce Business Park, Bajada, Davao City Philippines 8000
♉Established entire company network and systems and infrastructures.
♉Developed and implemented systems security policies and procedures.
♉Planed, designed, and recommend platforms for building, installing, configuring, and maintaining Linux and Windows servers in
support of all development, QA, and business hosting/processing environments.
♉Provide technical/architectural design best practices to increase availability and usability of supported systems.
♉Created and maintained up-to-date documentation for all supported systems provide insight to allow continuous improvement.
♉Server consolidation that save company money, energy and system downtime using Virtual Environment.
♉Performed day-to-day administration and operational functions of the network environment (network security, domain
controller, user definitions, port activations, IP addresses, Wi-Fi connectivity, and maintenance).
♉Implemented company websites restrictions via DNS server poisoning and Squid Proxy server.
♉Ensures server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
♉Established IT policies and procedures for installations, upgrades, and maintenance.
♉Created and maintained up-to-date documentation for all supported systems provide insight to allow continuous improvement.
Network Administrator/Engineer (On Call Contractor) – Sunway Learning Center (March 2010 to Feb 2011)
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Planned and designed the organization's LAN network expansion. Upgraded and configured Microsoft Window server and installed
network routers, cabling, and firewall.
Responsible for network management including network performance tuning, security monitoring, file server backup, and email
server administration.
Worked with the management team to develop security policies and conducted network systems security auditing.
Provide technical support for application systems integration with database server and application.
Developed and maintain a strategic vision for the delivery of IT Infrastructure, Communication,
Developed design principles, strategies and frameworks for IT infrastructure and Services.
Desktop and Collaboration services based on key business drivers.
Ensure standards and framework compliance across the business
Web Server Administrator – HP Outsourcing Inc. (January 2016 to July-A Hubport Corporate Center, Bonifacio Street, Davao, Davao City 8000
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Administration, installation and maintenance of web servers
Automate daily repetitive tasks by creating scheduled crons scripts
Collaborate with development teams to discuss, analyze, or resolve usability issues.
Identify or address interoperability requirements.
Tracked, compiled, and analyze web site usage data.
Documented application and web site changes or change procedures.
Developing or document style guidelines for web servers.
Test new software packages for use in web operations or other applications.
Develop or implement procedures for ongoing web site revision.
Set up and maintain monitoring tools on web servers or web sites (Nagios and MRTG)
Test backup or recovery plans regularly and resolve any problems.
Document installation or configuration procedures to allow maintenance and repetition.
Recommend web site improvements, and develop budgets to support recommendations.
Implement updates, upgrades, and patches in a timely manner to limit loss of service.
Install or configure web server software and applications to ensure that directory structure is well-defined, logical, secure, and that
files are named properly.
Checked and analyze operating system or application logfiles regularly to verify proper system performance.
Freelance IT Consultant - (July 2016 to present)
Codeitsmartly – Linux Systems Administrator
● Assigned to manage / maintain all web servers from systems security to backups and maintenance
● Automated daily and weekly backup for disaster and recovery purposes.
SilverNetworks – Tier3 Systems Administrator
● Tasked to do all off office hours works on windows servers form updates and reboots.
● In-charge of all 40+ clients servers daily for maintenance and monitoring
● Installed WHMCS, forum site and Discourse site for collaboration use
Decenternet (Anuvys Corp) – IT Infrastructure Engineer
● Overall in-charge of IT Systems and network infrastructure for South Korea, London, Cyprus and Philippines
● Designed and implemented virtualization environment for data center
● Implemented new email systems and security designs
● Backup and monitoring of overall network and systems Globally
● Implemented new messaging systems and collaboration suite for all employees daily use
● Built and implemented and design helpdesk systems
● Saved a lot from company’s monthly expenses using server virtualization environment
● Developed and Implemented profile systems and forum board
● Demonstrated function of Kubernetes, Docker and Puppet for automatic configuration and deployment.
Education:
BS Information Technology
Computer System Design and Programming Module
AMA Computer College
Graduated on March 2007
Other Work Experience:
On the Job Training (November – March 2007)
Operations Officer Assistant
Department of Agrarian Reform (DAR)
Operations Office Division
Bonifacio Drive, Iloilo Provincial Capitol Building, La Paz Iloilo City
On the Job Training (March – June 2007)
Café Technician
Netopia Internet Café
4th Floor SM City Iloilo
Diversion Road, Manduriao Iloilo City 5000
Personal Data:
Nationality
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Filipino
Date of Birth
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16 Nov. 1986
Place of Birth
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Buenavista Guimaras, Philippines
Height
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5’4”
Weight
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65 kg.
Civil Status
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Married
Languages Known
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English, Tagalog
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Note: Character reference will be furnished upon request.
I hereby declare that the above statement are true and correct according to my knowledge.
