ROHITSHARMA
Contact no.: - E-mail:-
Connect in: https://linkedin.com/in/rajeshwarohit
I am looking for a challenging career move where I can continue to grow. I am looking for a full
time position in a company that will utilize my skill set and continue to challenge me. With over
decade years of experience in information technology and a passion for learning I can make a
difference at your company.
Professional Synopsis
Offering 10+ years of experience in IT Infrastructure & Management, Server Administration, IT Network
Operations, Virtual Desktop Infrastructure (VDI), and so on
Demonstrated skills in project management, active directory management, business continuity planning,
new technology implementation, process improvement & team management.
Hands-on experience in establishing service level agreements with business units & IT stakeholders;
evaluating risk, cost, resource requirements & schedules associated with projects and submitting the
effective delivering options.
Competent in providing support and keeping a close track in field of IT Infrastructure and updating top
management.
Proficient at administering corporate IT initiatives while participating in planning, analysis and
implementation of ITIL best practices as per the business requirements.
Customer-centric leader with team management & analytical skills.
Experience
Freelance - IT Consultant | Server Admin | Technical Support
Jul 2019 to Present (2 year(s) - 3 month(s)
Network Monitoring System Administration
Firewall Management & Support
Monitoring Services (Nagios, Zabbix, Fail2ban)
WHM C-Panel, Plesk-Panel Webmin,
DNS Server, DHCP Server, NFS Server, FTP Server,
Mail Server, Exchange Server, Samba Server,
IIS, Apache, NGINX), MySQL replication & database management,
Firewall, IPTables, Backup & Restore,
RAID, LVM, Access Control List, User & Group Management,
Permission on file system and data,
Vitalization, Cloud Management,
- Non-Technical:
Tools - Slack, Asana, ZenDesk, Airtable Zoho Vault
Webinars and Training Management
Technical Documentation
Office 365
IILM - System Administrator
Nov 2016 to Jun 2019 (2 year(s) - 8 month(s)
Provides ongoing guidance and support to students and faculty on matters of computer software
and IT infrastructure.
Assists faculty in evaluating proposals for purchase of IT hardware and software, to be used for
classroom instruction.
Prepares a SOP for regular updation and maintenance of hardware including workstation,
classroom, data center, and network equipment. Similarly designs SOP and carries out software
updation and maintenance.
Sets goals and appropriate measures of service, quality, and efficiency in alignment with
Institute’s vision, mission, and values.
Manages Helpdesk by trouble shooting, resolving and addressing queries and concerns related to
hardware / software in a timely manner, taking minimum response time.
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Maintains and implements network and data center monitoring services, ensuring quality and
consistent service.
Proactively conducts a root cause analysis and accordingly remedies issues related to IT services.
Designs, maintains and conducts inventory control procedures.
Sets Institute’s standards for classroom and staff technology packages.
Works with the Faculty team to design and execute IT management strategies and procedures,
including software deployment and timely progression through operating systems.
Hostrs.com A unit of Concinnity Consulting Pvt. Ltd. - System Engineer
Jan 2013 to Oct 2016 (3 year(s) - 10 month(s)
Responsible for configuring, troubleshooting, providing help, support and assistance for issues
related to cPanel, Plesk, Virtualmin Panels for Linux and Windows.
Manual account migration (transfers) from old host to new host from cPanel/Plesk to Plesk server.
Managing & troubleshooting server related issue like Apache, DNS, Mail, FTP, and
MySQL/MSSQL Database Servers.
Maintaining database backups, restoring and recovery of data.
Server monitoring tools install and configure on Linux server.
Gaurav Goyal & Associates – Officer IT
Jul 2010 to Dec 2012 (2 year(s) - 6 month(s))
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Providing support, including procedural documentation.
Conducting electrical safety checks on computer equipment.
Computer Clinic India Pvt. Ltd. – Technical Support Engineer
Aug 2008 to Jan 2010 (1 year(s) - 6 month(s))
Installation of OS Linux, Win XP, Win Vista, Win7, Win 2003(Locally & Remotely).
Configuring Domain Controllers and Active Directory Services.
Troubleshoot and Repair of Hardware, Software related problems.
Skills & Expertise
Technical Support | Troubleshooting | Windows System Administration
Windows Server |CentOS | Ubuntu | SolusVM | Virtualization
Linux Server | Web Hosting | Server Administration
Cloud Computing| cPanel| Plesk | Webmin
Web Services | IIS | Iptables | Firewalls
MySQL | SQL | Apache | Zimbra
Mail Server | DHCP | NFS
DNS | Active Directory
Samba | Networking
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Scholastics
M.Sc. in Information Technology from Sikkim Manipal University, Gangtok.
B.Sc. in Information Technology from Punjab Technical University, Jalandhar.
Other Training & Certifications:
ITIL®V3 Foundation certification from Skillogic, New Delhi.
Undergone CCNA V2.0 training at Networks NUTS, New Delhi.
Undergone RHCE 5.0 training at Aptech Computer Education, New Delhi.
Undergone MCSE Server 2003 training at Aptech Computer Education, New Delhi.
Comptia A+ & N+ Certification from YACN Systems, New Delhi.
Programming Language C++ Certification from YACN Systems, New Delhi.
Computer Application & Tally 5.4 & 6.3 ver. Certification from M.C.E., New Delhi.
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