Rohayna Bandila

My qualifications are as follows:

• Customer Service Support ( outbound/inbound/ emails/chats) managing their account

• Organizing files. Canva utilization, Dropbox Utilization

• Responding to leads through email and closing sales for enrollment in swimming class, using HubSpotCRM

• Engaged customers through phone in solving their queries

• Effectively managed customer accounts,

• Provide the best solution to ensure customer satisfaction

• Collaborated with different departments to effectively resolved customers' concern

• Turned solutions into sales

• Handled Outbound and inbound calls, cold calling

• Handled Intake- created client profile, gathered information through calls or email

• Experienced in handling Travel Accounts Booking flights, Hotel reservations, car rentals, and Billing. Change and Cancel reservation.

• Handled Admin assistant Roles/ finding coverage/calling applicants