Rogie Marie Reyes

 ROGIE MARIE Y. REYES Suba Tuyan, Naga Cebu 6000 -, (- - OBJECTIVE: To find a challenging position to meet my capabilities and enhance my skills, education and experience. PROFESSIONAL EXPERIENCE: Aegis/Teleperformance Inc. – January 1, 2014 – Present Hair Club Executive Representative / Assistant Team Leader Outbound calls Inbound calls Appointment Settings Customer service (customer’s concerns and complaint) Supportsave Solutions Inc. – April 11, 2011 – December 28, 2013 Koba Holdings Database Extraction Outbound calls Inbound calls Assign to do the database and special task. Visayan Electric Company (VECO) –December 10, 2009 – March 9, 2010 Corporate Communication Department Project Staff Informing the internal and external customers on the scheduled and emergency interruptions. News updates. Preparing requests for payments. Auxiliary Call Center agent Crown Regency Hotel & Towers –December 2, 2008 – December 8, 2009 Sky Experience Adventure Receptionist/Cashier Responsible for the reservation whenever the Manager is on leave or day-off. Handling bookings and ticket issuing. Doing customer services role and communicating with customer over phone. Performing complain management regarding ticketing. EDUCATION: Bachelor of Arts in Communications Major in Media Communication Saint Theresa’s College- Mary Help of Christians School Tunghaan, Minglanilla, Cebu- Tungkop Elementary School Tunghaan, Minglanilla, Cebu- Skills:                                 Capable to manage multiple tasks with a sense of urgency and can work independently. Excellent verbal communication, interpersonal and computer skills. Willing to work in varying shifts, weekends and holidays PERSONAL INFORMATION: Age:31 Sex:Female Civil Status:Single Height:5'1 ½ Citizenship:Filipino Religion:Roman Catholic Date of Birth:February 08, 1987 Place of Birth:Abuno, Minglanilla, Cebu