BUSINESS ADMINISTRATOR
ROGER FLORES
PERSONAL PROFILE
Maracaibo, Venezuela
I am a responsible person who likes to help people, learn
new skills, and make positive contributions to the projects I
am involved in, to search for the best performance.
-
WORK EXPERIENCE
@rogerafd
Freelance Translator
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September 2020 - Present
CONTACT ME AT
LANGUAGES:
Spanish
English
Transcription for YouTube videos from Spanish to English
and English to Spanish (Subtitles).
Blog copywriting.
Document translations.
Customer Experience Specialist
Milkyway Distribution | August 2017- August 2018
SOFT SKILLS
Fast learner
Goal-oriented
Adaptability
Team-Work
CERTIFICATIONS
Provide e-mail and chat support to clients regarding their
purchases.
Troubleshoot RMA issues.
Gather and update client information.
Customer Support
Mercadolibre Venezuela | January 2015 - 2018
Sales.
Effective communication with clients.
Logistics.
EDUCATION:
Customer service and User support
(Platzi)
Ecommerce fundamentals(Platzi)
Effective Comunication(Platzi)
Online communication with Slack
(Platzi)
Bachelor's Degree in Business Administration, Rafael
Belloso Chacín University.
Maracaibo, Venezuela (2012).
