ROFIAH QAMARUDEEN
Nigeria | No 214 Zone G Apalara Street, Ilorin, Kwara state. --https://www.linkedin.com/in/rofiahqamarudeen
SUMMARY
● Trained and self-motivated virtual assistant with experience in technical/hard skills and vast
knowledge in handling tech tools.
● Providing exceptional customer service relationships, especially skilled in handling
challenging customers.
● Building sustainable relationships and trust with clients through open and interactive
communication.
EDUCATION
● ALX – Africa
July 2022 – Oct 2022
Virtual Assistant program.
● University of Ilorin Oct 2015 – Oct 2019
BSc Physics
WORK EXPERIENCE
Community Moderator.
Jan 2022- Aug 2022
JETOKEN LLC– Florida, US
● Skillfully managed the community of 29,000+ members with teammates ensuring swift
answers and solutions to their inquiries and complaints which yielded 80% engagement of
the community.
● Carried out daily tasks by voting and making awareness about the project on some specific
social media pages, like Twitter, Facebook, Telegram etc which in turn yielded more
investors and visitors to the company's website.
Library Attendant.
Mar 2020 - Nov 2020
Physics department, University of Ilorin
● Managed and controlled the library of about 50 students ensuring they observed due
protocols which yielded a calm and peaceful environment.
● Performed other administrative responsibilities for the welfare of the department which
include: script sorting and recordings.
VOLUNTEER ACTIVITIES
Salesperson.
Feb 2020 - Nov 2020
Rahmah stores, Ilorin, Nigeria.
Promoted and sold products using solid arguments to existing and prospective customers and
ensuring that they are adequately taken care of and satisfied which yielded constant patronage.
SKILLS
Data entry
Communication
LANGUAGES
Yoruba - Native
French - Beginner
Detail oriented
English - Fluent
Arabic - Basic
