Rodolfo Wilson

I am Rodolfo Wilson, a bilingual professional with over 4 years of experience in customer service, sales, administrative support, and quality assurance. Throughout my career, I have worked both remotely and in person, supporting clients in Nicaragua and the United States. I bring strong skills in communication, problem-solving, and adaptability, developed through roles in call centers, compliance departments, insurance advising, and legal assistance.

I also have experience as a Paralegal Assistant, where I supported attorneys with immigration cases by preparing documents, assisting clients, and managing case follow-ups. This role strengthened my ability to handle sensitive processes with professionalism, accuracy, and empathy.

I am highly proficient in Microsoft Office, Google Workspace, and CRM platforms, and I thrive in multicultural environments where attention to detail, trust-building, and customer satisfaction are key. My goal is always to provide excellent service, build lasting relationships, and deliver results with reliability and dedication.