Roderick Paguia Hicban

I am excited to introduce myself as a highly motivated and experienced professional with a background in the Electrician Dispatch, travel industry and health insurance. With a proven track record in cruise and travel arrangements, I have developed exceptional organizational and communication skills, ensuring seamless experiences for clients.

In my experience within the Service Call Dispatch, I have used Service Titan as the main tool where I have gained knowledge of sending out or scheduling technician for residential and commercial customers and with travel industry, I have successfully coordinated and managed travel itineraries, handled customer inquiries, and resolved issues promptly. My expertise in tailoring travel arrangements to meet individual needs has allowed me to build strong relationships with clients and exceed their expectations.

As a Health Insurance Representative at United Healthcare, I have gained valuable experience in providing personalized support to members, addressing their concerns, and guiding them through the complexities of health insurance. My ability to empathize with clients and communicate effectively has enabled me to deliver high-quality service and drive customer satisfaction.

I am confident that my unique blend of experience in the travel industry and health insurance has equipped me with a strong foundation in customer service, problem-solving, and attention to detail. I am excited about the opportunity to leverage my skills and experience in a new role and contribute to the success of your organization.