Roderick Mendoza

Roderick Mendoza Baguio City, Philippines Professional Summary Experienced E-commerce Virtual Assistant with over 5 years supporting online stores across Shopify, BigCommerce, WordPress, and other platforms. Skilled in product listing, content management, and SEO optimization, with proven results for multiple international clients. Previously worked in a supervisory role for 15 years, gaining strong communication, organization, and reporting skills. Known for being detail-oriented, dependable, and adaptable, I help businesses maintain accurate product catalogs, consistent branding, and smooth daily operations. Key Strengths: - Shopify, BigCommerce & WordPress Management - SEO-friendly Product Listing & Content Optimization - Data Entry, Inventory Updates & Store Organization - Canva & CapCut for Image and Video Editing - Customer Support & Email Assistance - Google Workspace, MS Office Professional Experience Freelance E-commerce Virtual Assistant Upwork, OnlineJobs.ph, and Direct Clients | 2018 – Present - Manage product listings for Shopify and BigCommerce stores (pricing, images, SKUs, tags). - Format and publish SEO-optimized blog content on WordPress (Elementor, HTML, CSS). - Conduct product data audits and coordinate with clients for updates. - Provide admin support, order tracking, and customer service. - Create product images and simple marketing visuals using Canva. Supervisory Role (Pre-E-commerce Career) PJLI (Cebuana Lhuillier Pawnshop) Private Sector – Business and Client Relations Manager | 2004 – 2018 - Led operations and reporting in an office-based setting. - Trained staff, managed schedules, and ensured workflow accuracy. - Strengthened communication and problem-solving skills used in VA work. Education Bachelor’s Degree – Saint Louis University, Baguio City (1998) Technical Skills Shopify, BigCommerce, WooCommerce, WordPress (Elementor, HTML, CSS) Canva, CapCut (Creative Editing) Google Sheets, MS Excel SEO Tools (Basic Keyword Research) Redbubble, TeePublic, Amazon Merch