Roderick Madriaga Delos Santos

I have been in the BPO Industry for 9 years now. In my 9 years of experience, I've been truly well-versed in the customer service environment and have assisted good and bad customers. I have had a fair share in going the extra mile for customers who needed assistance the most. I've also mastered multi-tasking skills in various communication channels such as voice, chat, and emails, while working in a fast-paced timely environment. I've also used platforms through Social Media and Cloud services.