Roderick Douglas

 16 Hemmings Way, Duhaney Park Kingston 20 Telephone: - Objective: To obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of solid organization. Skills Computer literate Dynamic team player and leader Good communication skills Innovative and competent EDUCATION -G.C. Foster College- Oberlin high school ACADEMIC QUALIFICATION Teacher Certificate Physical Education/ Science Obtained three CXC at General Proficiency Level Social studies2 Visual Arts3 English Language3 Mathematics 3 Obtained four SSE Integrated Science 3 Social Studies5 Cabinet making4 Life Coping Skills4 English Language 4 Summary of Qualification Over five years Sales and Marketing Over two years of teaching Experience in secondary education Enrolling in teams and group project Four years customer service Over 10 years call center experience from agent level up to senior management WORK EXPERIENCE: Time Associate Director October 2016-Present VXI JAMAICA Responsible for the operational production of over 250 agents Accent Marketing Company November 2013-October 2016 Customer Service / Technical engagement specialist Shell Station, Washington Boulevard June 2010- September 2013 Senior Station Supervisor with Responsibilities for: Report directly to manager Overseeing other supervisor Pump Attendants and cashier The day to day running of the station The day to day running of the store The motivation of workers Store Inventory and stock taking Checks on customers vehicles Administration of the station and store Basic Accounting Customer Service Eservices- Sales Rep Telemarketing Customer Service Data Entry New Talk 93fm- Taboos: Part-Time Producer with responsibility for: Jan 2007- Jul 2007 Producing a well-run programme Creating new programmes. Coordinating the programme Communicating with and booking guest Jamaica Agency Service:- Sales Rep Telemarketing Customer Service Pen Wood Junior High: 2003 - 2004 Teaching Physical Education Integrated Science Art and Craft Hope for Children Camp:Summer 2002 Teaching Physical Education Councilor EXTRA – CURRICULAR ACTIVITIES & HOBBIES Track & Field Volley ball Student Councilor Reading REFERENCES: Available upon Request