Rodelyn Gatab
Outbound Sales Agent
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Dapitan, Zamboanga Peninsula, 7101, Philippines
A driven and motivated Outbound Sales Representative with experience in professionally representing products and
services in a wide range of industries. Skilled in customer relations, sales technology, and sales enablement, with a
commitment to the highest standards of customer service.
Work Experience
Customer Service Representative
Sep 2023 - Mar 2025
ALORICA | Philippines
Assisted patients in navigating healthcare systems and addressed their concerns with empathy and professionalism.
Collaborated with insurance companies to verify coverage and resolve billing issues, ensuring timely reimbursement.
Maintained organized patient records and facilitated easy access for healthcare providers.
Conducted follow-up communication with patients and providers to ensure continuity of care and satisfaction.
Outbound Sales Representative
Jun 2022 - Jul 2023
PROWEAVER INCORPORATED | Philippines
Successfully achieved and exceeded individual and team sales goals.
Developed and implemented effective sales strategies to maximize revenue.
Conducted cold calls and follow-ups to acquire new clients.
Managed client accounts and provided superior customer service.
Generated leads and conducted market research to identify potential customers.
Assisted in developing and maintaining relationships with clients.
Utilized CRM software to track sales activities and customer data.
Core Skills
Sales and customer service experience, Excellent communication and interpersonal skill,
Strong ability to build and maintain relationships, Highly organized and motivated,
Proficient in Microsoft Office and customer service software
Education
Jose Rizal Memorial State University
Bachelors Marketing Management
Languages
English (C1)
Aug 2017 - Mar 2021