Rodeline C Caimoy

RODELINE CAIMOY SALES REPRESENTATIVE LEGAL ASSISTANT EDUCATION- CONTACT --Manila, Philippines TRAININGS General Law Practice Training Legal Soft Personal Injury Law Filing Claims Law firm Workforce Intake Position Case Management Virtual Assistance Course AVA- May 2023 General Admin Course Email and Calendar Management Social Media Marketing and Management Course Basic Web Design Political Science Centro Escolar University EXPERIENCE Virtual Legal Assistant Legal Soft June 16 2023-November 8 2023 Pre-litigation File claims Do balance checks ensuring that health insurance has been charged Obtaining documents such as no paid claims, no medpay letter & Dec page Ensure timely filling Sales Representative Total Peripherals Group June 12 2017- May 25 2023 Responsible for gathering orders from a current or potential customer Gives a good breakdown and plan presentation of the characteristics and advantages of the product Accountable for ensuring that the customer is satisfied with their purchase and is well-treated. Fraud Analyst Convergys S- Fraud Analyst Ensuring that the account is protected from identity theft and fraudulent activity Assist customers who have been hacked by helping them to regain access to their accounts. Assist with password change Helps recover deleted contacts. TOOLS Communication Slack WhatsApp Telegram Viber Skype Microsoft Teams CRM Integrated Communication Environment (ICE) Litify Scheduling & Appointments Calendly Google Calendar File Sharing & Document Management Google Drive DropBox Microsoft Office CERTIFICATE & AWARDS General Law Practice Training Certificate Virtual Assistance Course Completion Stellar Award for being a Top Sales Agent