Rodel Pesigan

Rodel Pesigan 4h Carissa St Rivera Village NAIA, Pasay City Mobile No.:- Email Add:-,- Technical Expertise Operating System - Windows XP, Vista, Windows7, Windows8, Windows 10, Mac OS Software - Microsoft Office application, Lotus Notes 4.6, R5, R6, R6.5 and 8.5, Symantec Anti-Virus, Eudora Mail, Outlook Express, VNC, Remote Admin, Hardware - CPU, Printer, Monitor, Projector, Scanner, Keyboard, Mouse. Laptop, I.P Phone, Fax Machine, Copier, UPS, Switch hub Network TCPIP, DHCP, LAN, Internet, Remote Desktop, LAN Cabling PROFESSIONAL EXPERIENCE GALACTIC FEDERATION Quality Analyst Search Engine Optimization Work Description: PROSPECTING:    Conducted search for relevant sites using keyword that comply with the link quality of the client. Ensure that relevant site had no red flags and comply with google policy. Copy and paste all gathered site to google sheet QUALITY ASSURANCE:     Identify/ check the content of the sites if it’s really relevant and that it contain contact information Gather contact information on prospected and relevant sites; ensure that all information are correct. Encode all gather information to google sheet. Collaborated with internal team on how to improve the quality of finding relevant sites. SOCIAL PAID MEDIA  Tweet all built link or partner article in twitter and follow handler. SEATEAM MANAGEMENT PHILIPPINES INC. IT Staff /Technical Support – February 15, 2014 /August 8, 2014 Work Description:     Backup/Format and reinstall all needed program or Replace files that are causing problems Troubleshoot, Monitor and manage network and internet connection Investigates appropriate areas of potential problem and determines       Resolution. Performs preventive maintenance activities on computers and Peripherals Lay out cabling for LAN and Phone connection. Conduct training schedule to all on-leave crew (officers, ratings and cadets) AIRTROPOLIS CONSOLIDATOR PHILS. INC. IT Staff /Technical Support – August 1, 2012 / September 30, 2013 Work Description:          Backup/Format and reinstall all needed program or replace files that are causing problems Troubleshoot, Monitor and manage network and internet connection Investigates appropriate areas of potential problem and determines resolution Coordinate with hardware and software service provider when problem is not manageable Filing and encoding all Billing reports. Performs preventive maintenance activities on computers and peripherals MCL DISTRIBUTORS INC. Computer Technician / Technical Support Specialist – June-2010 / August 2011 Assign in MAGSAYSAY SHIPPING Work Description:                  Install new software applications or hardware on the LAN, coordinating assistance from third parties when necessary Assist Network Engineers in trouble shooting and Monitoring network problem Assist in providing computer/network support relating to software and hardware problems reported by users Responds to software problem calls on site or over the phone for users. Investigates error messages and determines resolution. Reinstalls program or replaces files that are causing errors. Calls software vendor or accesses on line technical support to obtain software update. Investigates appropriate areas of potential problem and determines resolution Hardware and Software trouble shooting both OS and Data base application Network connection maintenance and trouble shooting Network cabling and terminating Hub installation/cascading PC configuration on hardware and software Software installation LCD/Camera installation Repair printer such as Epson and HP Knowledge in Lotus notes R6/R6.5/R7 and 8.5 HOWTALK GROUP INC. Network Administrator / Technical Support Specialist – June-2006 to December-2009 Work Description:             Assist in providing computer problem/network support relating to software and hardware problems reported by users Responds to user requests for service and determines nature and extent of support needed Installs, configures, maintains, and trouble shoots a wide range of Software. Performs hardware/software upgrades to existing computer equipment as needed Ensure that network/internet connection run properly Responsible for the inventory of all the computer and any Computer related parts Managing, and maintaining the stability of network devices and desktop computers Teach End user on how to fix simple computer problem MCL DISTRIBUTORS INC. Computer Technician / Technical Support Specialist – 2001 / 2006 Assign in WG&A PHILS / ABOITIZ SHIPPING Work Description:           Hardware and Software trouble shooting both OS and Data base application Network connection maintenance and trouble shooting Network cabling and terminating Hub installation/cascading PC configuration on hardware and software Software installation LCD installation Repair printer such as Epson and HP Knowledge in Lotus notes 4.6/R5/R6/R6.5 *Oracle/Nexus Configuration WG&A Philippines Computer Technician / Technical Support Specialist - Oct 2000 / Dec 2000 Reason for Leaving – Finished Contract ACTsys Distributor Computer Technician / Technical Support Specialist – Sept 1999 / Sept 2000 Reason for Leaving – Finished Contract EDUCATION Philippine Merchant Marine School Batchelor of Science in Marine Engineering Major: Marine Engineering Date Graduated: System Institute of Technology, Philippines Bachelors/College Degree, Computer Science/Information Technology Major: Computer Technician (hardware) Date Graduated: April, 1999 Certification TESDA Passer for Computer Technician, Certified March 2005 Seminar Service Quality Management – May 1, 2005 Reference Available Upon Request